SpringHill Suites by Marriott Tampa Westshore Airport Guest Reviews
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Write a review
Shannon Sat, 30 August 2025
Great, comfortable stay!
Liked: Everything was great! Room was clean and comfortable. Spacious for my family of 4. Breakfast was great for being free!
Disliked: Nothing! All was good!
Jason Fri, 29 August 2025
Good
Jason Thu, 28 August 2025
Exceptional
Abiram Thu, 28 August 2025
Bad
Disliked: Dear Management,I am writing to formally raise a complaint about the unacceptable experience we had during our stay on August 20, 2025. • Unclean Room: Upon arrival, our room was not properly cleaned. The bed sheets were dirty, and we had to specifically request new ones. I am attaching a photo for reference. • Lack of Amenities: The toilet paper, shampoo, and conditioner were not refilled. Although we were staying at a hotel, we were forced to purchase these items ourselves, which should never have been necessary. • Front Desk Response: Despite multiple complaints, the front desk did not take action to resolve our concerns. Instead, we were only given an apology by front desk who showed no genuine remorse or willingness to address the situation. • Overall Service: The overall service and cleanliness fell far below the standards expected.This stay was extremely disappointing and did not meet the basic standards of hospitality or customer care. We ask that you review our concerns and provide an appropriate resolution for the poor service and experience we received.
Robin Tue, 26 August 2025
Exceptional
Arick Tue, 26 August 2025
Exceptional
Sherry Mon, 25 August 2025
Excellent, transportation service to airport
Liked: Staff comfort of room lay out
Eliezer Sun, 24 August 2025
Superb
Liked: Clean, spacious, comfortable and affordable. Free continental breakfast was decent.
Hassan Sun, 24 August 2025
Very good
Gabriella Sat, 23 August 2025
Very good