SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

Exceptional

Quick overnight stay near airport

Liked: Room was spotless. Very nice layout and design. Super spacious. Bed was comfortable. Very quiet; no noise from other rooms/guests. Close to the aiport. Free breakfast was good.
Disliked: You have to pay for parking, which seems silly if you're a guest.

Good

Liked: Location and I’ve stayed there before
Disliked: The accommodations I paid for were not available but I was slightly compensated. The tv was functioning properly. One morning I came down 2 minutes before breakfast was over and it was already clean and put away. I know sometimes things get hectic, this is just some insight on what the guest see. Thank you for hearing my thoughts out.

Exceptional

Exceptional

Loved it there!!

Liked: Comfort and cleanliness of the room

My family had a good...

Liked: Spacious, clean, and great breakfast
Disliked: I felt like the parking fee was a little too high.

Exceptional

Love the area, staff assistance...

Liked: The location was perfect. It's near many eating places, there's a shopping outlet nearby, near Costco as well.
Disliked: On our first day till we left, we had issues with water being too hot. front desk stated it will have to wait till morning when maintenance some in. They offered for us to move to another room but it's too cumbersome for us. We filled up our tub with water then hauled some ice into it. Even the toilet was steaming when you flush. The next day we were told they're waiting for a part. Later in the day we were told the issue was fixed. At night when we showered, it was the same issue. A supervisor stated she will give us points for that one night it first occurred. Another night the front desk said they comp us for that 2nd night. I didn't see anything in my account very.