Springhill Suites Memphis Downtown Guest Reviews
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|0.3 miles from Memphis centre|
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Janice P, Hot Springs AR, visiting Mud Island Amphitheatre Sun, 8 September 2013
Enjoyed everything about the hotel - no complaints.
Liked: Everyone from valet to housekeeping was very very friendly.
Disliked: Dust on the desk chair legs was visible.
Robert Mon, 3 December 2018
Great location and helpful staff...
Liked: The staff was very helpful in resolving an issue we had and were quick to give us a discount for our troubles. Room was spacious. Loved having a balcony overlooking Main Street and the park. Being able to walk right out onto Main Street was great.
Disliked: We arrived early, planning to just leave our car and luggage. The front desk told us a room was already available. So we went up there and discovered the previous guest was still there in his underwear. He had been marked as checked out by the cleaning staff but then returned to shower. Honest mistake, but my concern was that he was supposedly checked out but his key continued to work. The guy at the front desk agreed that shouldn't happen, but it did. Then, at 9:00 the next morning, the cleaning staff knocked on our door, didn't hear me call out, and came in. I thought that was a little early to be knocking on doors, and there was no "Do Not Disturb" sign in our room.
Geraine Sun, 2 December 2018
Very nice stay
Liked: Staff was very nice & professional. Location was perect for our needs to walk to & from the marathon start & finish as well as the expo & a variety of great local restaurants.
Disliked: Hotel has a very musty/mildew smell. The rooms are spacious but could use a major upgrade. The carpet was old & dingy looking, the room decor looks very old & outdated.
Justin Mon, 26 November 2018
Liked: It was located exactly where we wanted to be in Memphis!!! Also Sarah at the front desk was amazing!!!
Sunshine Sat, 24 November 2018
Liked: The Staff were the best! Breakfast was excellent! I will definitely book with them again!!!
Disliked: No complaints
Jamie Sat, 24 November 2018
Romanika Wed, 21 November 2018
Angelia Mon, 19 November 2018
Liked: Customer service
Boaz Wed, 14 November 2018
Quick weekend getaway with access...
Liked: Staff were great.
Disliked: Our room was in the Kress building. Very small, not well appointed and the parking there is terrible.
Daphne Mon, 12 November 2018
Had a fabulous time and...
Liked: The location was perfect. Staff was friendly.
Wrizzledizzle Mon, 12 November 2018