SpringHill Suites by Marriott Memphis Downtown Guest Reviews
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Janice P, Hot Springs AR, visiting Mud Island Amphitheatre
Enjoyed everything about the hotel - no complaints.
Liked: Everyone from valet to housekeeping was very very friendly.
Disliked: Dust on the desk chair legs was visible.
Chandra Wed, 20 August 2025
I will never recommend anyone...
Liked: Location
Disliked: Not very clean, entire room and bathroom smelled like MILDEW EVERYDAY, multiple hidden fees that are not disclosed until checkout, staff untrustworthy and housekeeping was extremely rude.
Linda Mon, 18 August 2025
Very Nice
Liked: Great Location
Gina Thu, 14 August 2025
Great place to stay downtown...
Liked: Friendly staff, comfortable room, excellent location and the free breakfast had an amazing hot assortment every day… biscuits, eggs, sausage, bacon, oatmeal, waffles, fruit, cereal… and more!
Disliked: daily parking was $35
Alejandra Wed, 13 August 2025
Great place and a great...
Liked: Size of the room and location
Disliked: Nothing
G Mon, 11 August 2025
Good
Disliked: The breakfast
Anonymous Sun, 10 August 2025
Good
Disliked: The pool was not working and the hot tub
Dan Thu, 7 August 2025
Exceptional
Liked: The staff were very friendly and professional. The hotel room was very comfortable, upgraded and clean. Facility was nice and the location was great. Walking distance to Beale St. and the ballpark.
Disliked: Nothing.
Latasha Thu, 7 August 2025
Exceptional
Liked: Spacious room. Comfortable bed. Breakfast was great. Nice location.
Smith Mon, 4 August 2025
We were very unhappy and...
Liked: Nothing
Disliked: We were disappointed the parking lot was small valet parking was mandatory and took a minute to retrieve wifi wasn’t working properly the elevator to the Kress building went out twice it was hot and stuffy minimum air conditioning we sweated both Nights stains on couch and in tub
Sue Sat, 2 August 2025
Comfortable and value for money
Liked: Very comfortable
Disliked: Pleasant