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UKSpringhill Suites By Marriott Houston Downtown/Convention Center Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)
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| 0.8 miles from Houston centre |
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Chelly Z, Houston Sun, 14 February 2016
Great hotel, we went to the House of Blues and was a short walk from our hotel. Very clean and amazing rooms. We would definitely stay here again next time we are in Houston.
Liked: Walking distance to the venue. Helpful employees. Loved our room.
Disliked: Construction near the entrance area. No fault of the hotel though.
Erasmo Thu, 15 August 2019
Pleasant
Liked: I have been trying to get a hold of the hotel no one answers. I forgot my Kendra Scott necklace and it has been 2 weeks and no one answers.
Jacob Mon, 12 August 2019
Great Experience
Liked: Easy access. Right in the middle of downtown. Bigger rooms than most downtown hotels.
Disliked: Entrance was narrow and you have to navigate the incoming traffic when you get your car out of valet.
A Sun, 11 August 2019
Good
Disliked: Better rate
Krysten Sun, 11 August 2019
Exceptional
Etheleen Mon, 5 August 2019
Superb
Liked: Size of the rooms Comfortable
Disliked: Must valet Need to add trash cans to the rooms
Kristie Sun, 28 July 2019
Okay
Liked: There is a Starbucks next to hotel.
Disliked: The pool was unavailable and shut down for maintainence and we were not told ahead of time or we would have probably stayed somewhere else. You have to use valet parking which is automatically added to your bill. there is no other parking available. Also the room was rather small. I just expected more for a $160+
Chris Thu, 25 July 2019
Overall i will not stay...
Liked: The staff was nice.
Disliked: The beds and pillows were uncomfortable I had a horrible night sleep. The swimming pool was out of order and this was not disclosed to us. Also the parking was valet only for $32 a night. This was not disclosed to us either. The breakfast was not good either. Simple bacon and eggs with cereal. No waffle maker or anything else.
Jeni Tue, 9 July 2019
Exceptional
Liked: The staff and cleaness.A go back to facility
Disliked: Nothing.
Celina Mon, 8 July 2019
Good
Disliked: Parking fee
Paul Thu, 4 July 2019
Disappointed that I believed the...
Liked: The breakfast was good.
Most employees were friendly.
Disliked: The room was smaller than advertised. The shower door couldn?t close so there was water on the bathroom floor after a shower. I asked for a different room because of this. The clerk told me most of their showers had the same issue so he sent extra towels up.
The air conditioner was erratic. During the night the room would go from cold to hot. The thermostat for the room didn?t seem to control the temperature.
I was approached by a panhandler nearly as soon as I stepped outside the building.
The bathroom was cramped. There was almost no counter space. Room was poorly laid out but so small that I?m not sure they could have improved it.
They wanted $32 a night for parking which wasn?t noted on the Booking website.
