SpringHill Suites by Marriott Chicago Naperville/Warrenville

Would stay here again

Liked: Comfortable bed and pillows
Disliked: Price of room

Exceptional

New plumbing needed

Liked: Great location. Good staff. Comfortable beds. Standard breakfast.
Disliked: The entire buildings plumbing apparently needs to be redone, or at least the 2nd floor, that we're aware of. I was hoping to soak in the tub, but it had permanent dirty looking stains & the water was still pooling around the drain from being cleaned. That was a whisper of a warning, for at midnight, when I was already in a deep sleep, my dear husband used the toilet & it overflowed allllllll over the bathroom floor & towards the carpet. The overnight employee responded quickly & gave us a new room down the hall once he confirmed the reality of the situation. (He initially just offered to give us a plunger.) The attached pic is of the replacement room, which has a parking light right outside the window. That pic was taken at 1 am. Bless it, we didn't want to switch rooms again. For our horrible night of little sleep, we were given 5000 points, which equates to what, $45 in Marriott speak? Ooof. Not good enough. Although this location is fantastic, we will not be staying here again. You've been warned.

Good

Liked: Nice staff, clean, good location
Disliked: Needs updating; comfort height toliets; adult height sink and vanity. Breakfast was good but eggs and sausages should be warmer.

Worst stay

Liked: Overall worst experience
Disliked: Should’ve clean the house and cafeteria and no proper breakfast

Exceptional

Liked: Nice hotel and very nice emplyees. On the way to checking out, they even offered to help me with suitcases. Thank you very much Sadela and Marc! You both helped me a lot!

Exceptional

Loved it

Liked: Clean, comfy
Disliked: Not enough restaurants in the area

Poor experience…..DEFINITELY not worth the...

Liked: The breakfast was the worst….lukewarm coffee, poor quality coffee, hot items were very poor, waffle machine made soggy waffles, one flavor of yogurt (low fat)
Disliked: The entire breakfast selections needs to be re-done…very poor…soggy entrees…coffee sucksTry using a Keurig Coffee maker to give your guests HOT coffee, better selection, save cost,low maintainence….