SpringHill Suites by Marriott Charlotte Concord Mills/Speedway Guest Reviews
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Byrd Thu, 17 July 2025
Poor
Jaslin Tue, 15 July 2025
Great stay.
Liked: The property was clean and smelled good. The front desk staff was very nice and helped me with everything I needed.
Disliked: The only issue was our tv was broken. The desk did offer to switch us rooms so can’t really complain.
Anonymous Sun, 13 July 2025
I’m just glad I’m gone
Liked: It was a good location
Disliked: Very expensive The bed wasn’t comfortable at all. Very old it seemed. And the pool had entirely too much chlorine in it. Hurt my sons eyes
Megan Fri, 11 July 2025
Exceptional
Anonymous Thu, 10 July 2025
.
Liked: The reception was very bad-tempered when we arrived and when we left the 2 day.
Disliked: What I didn't like was the service the receptionist provided. She was on duty from 3 p.m. onward the day we arrived, and when we checked out she was also in a bad mood, and she couldn't even stand her face. She also spoke to the people who worked in the breakfast area.
Anonymous Mon, 7 July 2025
It was an overall terrible...
Liked: Not much.
Disliked: The area was extremely busy with cars. Location was not ideal.
Huntley Mon, 23 June 2025
Exceptional
Sabrena Mon, 16 June 2025
Superb
Kathy Mon, 16 June 2025
Superb
Liked: Friendly staff. Comfortable room!
Cassie Sun, 15 June 2025
Disappointing stay in an outdated...
Disliked: The first room we were assigned had a cigarette smoke smell to it, even though all rooms are non-smoking. I let the front desk clerk know and was quickly given a new room. The second room had a better smell, however it did not seem very clean. The curtains had stains, as well as the dust ruffle around the bottom of the bed. We have stayed at SpringHill Suites in other states and they have always been extremely clean and updated, so we were extremely disappointed with the quality of this particular location. Also, the breakfast options were disappointing. Far from the very good or great breakfast it was advertised as. We would definitely not stay at this location again. We will stick to the locations we know are clean.