SpringHill Suites by Marriott Charlotte Airport Guest Reviews
Write a review
4.2 miles from Charlotte centre |
Write a review
Terry L, Hickory, visiting Coyote Joes Charlotte Sun, 5 February 2023
Hotel is nice, but noise from interstate and planes overhead was irritating. Elevators were not working. Staff was nice. They do charge a convenience fee which is not listed on. That was irritating since I only slept there. Pool was closed as well.
Disliked: I was charged a convenience fee upon checkout, and I did not use any conveniences. Convenience fee was not mentioned when I booked the hotel.
Cheryl, Arden, visiting Spectrum Center Charlotte Mon, 4 January 2016
Liked: Staff responded to negative issues very quickly and offered solutions. Staff was very professional and friendly; the hotel was clean and the location was convenient.
Disliked: Fitness Center was undergoing a renovation and my room did not have hot water.
Kelly, Four Oaks, visiting Coyote Joes Charlotte Sun, 18 October 2015
Some of the nicest and most helpful people are employed at this hotel. And when I left my favorite pillow, I called and they immediately knew my name, had my pillow and ready to ship it back to me. That is customer service!
Liked: Superior client service!
James C, Silver C, visiting Coyote Joes Charlotte Sat, 11 October 2014
Liked: Great staff; clean rooms; comfortable bed.
Disliked: Two security guards woke us up at 3 a.m. to gunfire.
Yanira Mon, 2 December 2024
Exceptional
Anthony Fri, 29 November 2024
Superb
Rachael Tue, 12 November 2024
Superb
Destiny Sun, 27 October 2024
Exceptional
Talesha Sun, 27 October 2024
Passable
Liked: Convenience of location
Disliked: No soap to wash your hands
April Sat, 12 October 2024
It was uncomfortable but close...
Liked: Close to airport.
Disliked: Bed was uncomfortable. Pull out sofa was small and uncomfortable. The airport shuttle doesn’t run between 1-3 pm.
Brian Tue, 24 September 2024
Pleasant
Liked: Convenient to airport
Disliked: Everything seemed worn and shuttle wasn't working
Harish Sun, 22 September 2024
horrible; do not stay here!!....
Disliked: Shuttle was cancelled; no one messaged or called or emailed; had a very tough time to reach hotel from airport. Was promised a reimbursement for uber at time of checkout. The checkout desk agent ignored request for inbound and for ride to airport;
Patricia Sat, 21 September 2024
Very good
Disliked: The room had an odor and the carpet could have used a cleaning.
Libby Mon, 16 September 2024
Great Staff
Liked: They allowed us to keep our room for a couple of extra hours as our flight had been canceled. Front desk staff were extremely nice and helpful.
Disliked: Nothing