Exceptional

On point

Liked: We had breakfast in the restaurant that was in the hotel the breakfast was amazing.
Disliked: The first night of our stay people across the hall we're having a smoke fest or something and it came into our room underneath the door the smell was atrocious. We called down to the front desk and they took care of it immediately. The doorman or bellhop or valet I cannot remember his name ever so pleasant very nice guy and I apologize to it I do not know his name but the guy himself was a very delightful person.

Superb

Disliked: The lights in our room were not working towards the end of our stay

Very good

Exceptional

Disliked: Staff should be a bit more specific about parking validation especially when recommending parking in a paid garage. I wound up paying full price because I wasn?t aware I?d have to be validated BEFORE parking.

Exceptional

Bad

Liked: Great location and decor.
Disliked: A kitchenette for the room and price was fasley advertised. I would have never paid that much for a room without a kitchenette. Of seven nights, the GM reimbursed me for one night when it should have been 2.5 nights...difference in price with other rooms advertised without kitchenette!Knobs were coming undone and there were stains on the seating and cmrugs areas.

Exceptional

Liked: Incredible staff!! Spotless. The beds were super comfy. Loved the artwork.
Disliked: Loved it all.

On point

Liked: The hotel was remarkable the room was remarkable the staff was awesome . The restaurant's food was amazing the hotels proximity to the University of Chicago was great parking was a little bit tedious but other than that an awesome hotel
Disliked: Well on our first night stay someone across the hall was smoking marijuana and the smell penetrated into our room way to call the front desk for that. The second night it was in fight in the alley parking lot behind the hotel with a bunch of people screaming at about 1:30 in the morning