Sonesta Select Columbia Guest Reviews
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3.5 miles from Columbia centre |
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Daphne Mc, Washington Tue, 7 August 2012
Really enjoyed my stay. The rooms were modern, spacious, clean, and comfortable. The staff were gracious and customer first friendly. It was really like resort living in the suburbs.
Liked: Clean; nice atmosphere/ground; quiet/peaceful; great customer service.
Disliked: Food not the best in choice and quality.
Jonathan Sat, 13 April 2024
Nice overall set up.
Liked: Did not eat breakfast
Disliked: Waking up to a strong smell of smoke.
Paquita Thu, 11 April 2024
Exceptional
Chase Wed, 10 April 2024
Exceptional
Verified Hotel Guest Tue, 9 April 2024
Liked: just a quality experience. The lobby was clean, pleasant smelling, and the staff were friendly and helpful. I loved the layout of the room, everything was clean and well kept. Very nice accommodations, definitely would stay again
Dorys Tue, 9 April 2024
Superb
Denisse Tue, 9 April 2024
Horrible customer service, including managers....
Liked: Location was good. But the way that I was treated makes me feel really bad. Never again.
Disliked: The customer service was horribleBe careful when you provide your credit card information, I was acussed and harassed for the staff saying that I didn’t pay for my stay when from day one at the check inn my credit card was charged for the full amount plus the deposit.The issue continues after check out for two more weeks and I have my proof of charges.They never even apologized for the way that I was treated and for the threads that they make to me.
June Tue, 9 April 2024
Decent hotel
Liked: Good Location Clean
Disliked: The pool was closed while we were there - that being one of the main reasons for the hotel choice Bed was rough on the back
Verified Hotel Guest Mon, 8 April 2024
This guest did not leave comments about this hotel.
Jacquetta Mon, 8 April 2024
Exceptional
Verified Hotel Guest Sun, 7 April 2024
Liked: Location
Disliked: The noise, banging and inappropriate sounds were ongoing until about 3:30am. My daughter and I were unable to sleep and I had to set up a bed in the bathtub with the sink running to drown out the noise for her to fall asleep. Front desk did nothing