Sonesta ES Suites Sunnyvale

Pleasant

Really enjoyed the property.

Liked: Was very impressed with the room. Great rate for the amenities. Felt like a studio apartment and not a hotel. Staff was friendly and helpful.
Disliked: N/A

Not friendly staff. They didn’t...

Liked: Apartment style room. Liked the kitchen, living area , bedroom
Disliked: They did not honor the booking.com price for room. They overcharged me double, they didn’t answer my phone calls. They lied!!! They never answered my emails. They refused to refund me the money they owed me. I will never stay at their hotel again

Exceptional

Best value for money in...

Liked: Fantastic newly renovated family hotel

It was okay

Liked: Staff was niceIt’s clean
Disliked: We got a call to keep it quiet! Kids were not loud ! 3 year old walking around. Maybe families with kids should be on 1st level, we didn’t want the third level.Wi-Fi is BADTVs are NOT smartBreakfast is ok only..good luck getting a seat, and fritta egg for breakfast has ham which is a no go for many people.

Nice hotel in a good...

Liked: Breakfast was great. Had real eggs, twice was mini omelets and once was scrambled eggs. Also had hard boiled eggs and a good selection of other breakfast items. Location was perfect, close to family nearby. Room was very nice with lots of light on the second floor.
Disliked: The door squeaked every time we opened it.

Superb

Exceptional