Sofitel New York Guest Reviews
Write a review
0.3 miles from New York City centre |
Write a review
Marie-lyne Fri, 22 March 2024
Exceptional
Howard Mon, 18 March 2024
Everything was great.
Liked: Room near elevator, on 45th side of building and nice king size bed were great. Asked for foam pillows and we were accommodated. We like that Meti and Nick were returned to the Bar Gaby where we have been served by them for 7-8 years (they survived COVID).
Anqi Sat, 16 March 2024
Bad
Laurie Fri, 15 March 2024
Quaint
Liked: I have stayed at this hotel before. The quietness , the type of customer and the ease of service make this my type of hotel. It is just the right size . It is not pretentious but has style. The towels and bedding remind me of Europe . I love love that we can crack open a window for air. The lobby is soothing and inviting yet chic.
Disliked: It’s a bit pricey. They do not give you waters when you ask for them. There should be a place where you can grab a cup of water in the lobby or a bottle. They make you go to your room where they will send someone up to deliver you 2 boxes so you can tip the delivery person . For the price you are paying, give your customers some WATER!
Neill Thu, 14 March 2024
Comfortable, clean and great staff...
Liked: Staff were all fantastic. Everybody treated us with extreme courtesy and personal touches. Really impressive staff. The location of the hotel was great. The room we booked (room with balcony) was large and clean though the balcony itself had a disappointing view but can't do much about that.
Disliked: Though the room was large and clean it was rather basic. It didn't feel like a high end room and the balcony was absolutely not worth the extra money spent.
Richard Tue, 12 March 2024
Very good
Miloslav Mon, 11 March 2024
Nice location, expensive service
Liked: Very expensive breakfast menu with limited choices
Disliked: No room service, no tea or coffee in the room
Eliahu Mon, 11 March 2024
Very good
Andreas Thu, 7 March 2024
A regular place to return...
Liked: Great location, although not new, still feeling fresh with French touch. Comfi beds, very nice French influenced bar/bistro. Always a good place to stay at in New York.
Disliked: Needs refurbishing in same areas.
Mir Fri, 1 March 2024
Good