The room was way too small. They did have complimentary breakfast. When we went downstairs to eat breakfast, the cleaning woman was taking garbage out of the garbage cans and then went and touched the food without washing her hands. We did not eat there.

Liked: Pool.
Disliked: Too small.

Great hotel for the price. Location is convenient to everything. Went to a concert at the Verizon Wireless Ampitheatre and the hotel staff recommended transportation services and numbers. Hotel staff were very friendly and accommodating. Rooms were average. Will definitely stay there again the next time I am in Charlotte!

Liked: Great deal!

Good

Disliked: Walls thin. We were given 2 rooms near escalator. We could hear people in hallways making noise as late at 1am. Similarly, wife (different room) complained about loud music from parking lot at late hours.

Exceptional

Superb

Very good

Very good

Liked: Very clean..nice front desk
Disliked: All good

Passable

Passable

Liked: Didn't eat breakfast
Disliked: The noise

Very good

Poor

Liked: Location. Have been to this hotel 3 times.Very disappointed ?? with this stay.
Disliked: I traveled 9 hrs by car. Scheduled for 5-6 pm arrival. When I arrived went to room and it wasn't cleaned. Arrived around 5:15. Couldn't put me in another room right then. So I went to niece's house not freshened up. Went back to Hotel around 9ish still not ready had to put me in another room. Very disappointed with this. No comp. nothing. Room should have been ready. Would have loved to freshen up but couldn't. Should have been comped at least Friday since no room till after 9. Something would be appropriate spent 4 days. Not happy with this stay. Let's do better. Room should be ready when you enter it.