Sleep Inn University Place Charlotte, Charlotte

The room was way too small. They did have complimentary breakfast. When we went downstairs to eat breakfast, the cleaning woman was taking garbage out of the garbage cans and then went and touched the food without washing her hands. We did not eat there.

Liked: Pool.
Disliked: Too small.

Great hotel for the price. Location is convenient to everything. Went to a concert at the Verizon Wireless Ampitheatre and the hotel staff recommended transportation services and numbers. Hotel staff were very friendly and accommodating. Rooms were average. Will definitely stay there again the next time I am in Charlotte!

Liked: Great deal!

Very good stay, definitely got...

Liked: The bed was comfortable and the room was clean.
Disliked: The booking site said it has a fitnesses area, it does not.

Exceptional

It served its purpose but...

Liked: It had a bed with sheets
Disliked: The Pet fee was really high and unknown until we checked in. Previous hotels we paid $25.00. Here it was $75.00 (for a small 20lb dog) On the pet contract a smaller number was crossed out and the $75 handwritten in. You kind of had us as where could we go at 9:00 pm and find another pet accepting hotel. Also, didn?t appreciate the false alarm fire alarm that caused evacuation of the building.

Exceptional

Liked: The staff was very friendly and courteous.
Disliked: Everything was nice. They were cleaning our room when we checked in and we didn?t have towels. We didn?t ask for towels though. We had our own. Everything else was ok

Very good

Checked out early and did...

Liked: Front Desk staff was very nice.
Disliked: Room smelled poorly. Room was outdated with refrigerator beat up, screen to window having huge hoes, lamp shades stained, with hair and dirt on them. Hallway smelled like smoke.

Great as always!

Liked: I stay here any time in Charlotte. I have always had a great stay. No frills, but excellent location and now even better with nearby light-rail. The property is always clean and the staff is always AMAZING! I will be back soon!
Disliked: I just don't like having to search for the ice machines. I always mean to ask at check in and always forget and end up being on a floor that doesn't have one.