Sleep Inn Lake Wright - Norfolk Airport

Very professional.

Liked: Close to concert.
Disliked: None.

This is the second time I have stayed in this hotel and I love it! It's very decently priced and the rooms are very lovely and the beds are so comfortable. The only thing that I didn't like was the light in the bathroom, it flickers a lot when coming on and it did it the first time we stayed here too, but other than that everything was perfect and the staff was very kind and inviting.

Liked: The beds.
Disliked: The lighting in the bathroom.

I was sceptical staying at this hotel because of all the reviews I read about the bed bugs. But when we got there. there were no bed bugs anywhere, everything was clean and the hotel staff were very nice. I will definitely be staying here again in the future!

Liked: Everything was perfect!
Disliked: Nothing!

Customer service is lost in...

Liked: Great value, comfortable and clean.
Disliked: Got charged twice for having a small dog. When I proved it to the little girl at the front desk she rolled her eyes at me and told me to take it up with Booking. When I tried to resolve it through booking I was hung up on twice. Great world we live in.

Superb

Superb

Liked: I didn't have a extra 50 so I yeah I had to cancel and rebook until I received a extra 50 for deposit.
Disliked: The shower

Pleasant

Pleasant

It was nice it was...

Liked: The pool was very nice .
Disliked: The staff did not inform me of certain things before checking me into my room.

Exceptional

Liked: I loved the room it was actually bigger then what I expected it was a nice one night getaway I’d definitely come back

Very good

Disliked: The Bathroom could have been a little bigger

Pleasant