Really happy with my stay. The hotel is clean and comfortable with simple but elegant decor. The location was very convenient, just one block from subway Q line, so easy access to uptown Manhattan (15 minute subway ride to Central Park and Times Square).

Liked: Friendly, accommodating staff. Good location. Clean and safe.

Superb

Liked: Great staff

Fabulous

Comfy Stay

Liked: I loved the fact that the station is around the corner and it had a magnificent view!
Disliked: The club level didn?t have much variety for the additional cost. Though it was nice having that breakout space with a view

Very good

Liked: The staff were great particularly Carlos
Disliked: Was overcharged and still has to be sorted out

Pleasant Surprise

Liked: Great staff
Disliked: Noisy on Canal Street side lower floors

Few issues, other than that...

Liked: Reception staff were all nice. The room was smaller than the photos but we didn't mind staying there just to sleep. They also gave us a room with high floor and corner room as requested.
Disliked: 1) We stayed there for five nights. One day we came back with our door half opened. I knew there was an issue with our door (it doesn't shut automatically) but we managed to close it every time. Since the room was clean, the room cleaner left it open. Fortunately nothing was stolen. I emailed GM and Assistant GM regarding this but didn't get any response from them. Isn't security important for guests? 2) We stayed in Dec. The heater didn't work and it kept sending us cold air. Maintenance came to fix but it wasn't completely fixed. We continued to sleep in a cold room and requested extra blankets.

Okay

Liked: Location- very convenient to the subway
Disliked: The room was very small and I could not move in the room if the desk chair was under the desk. An egress problem. They said there was a refrigerator in the room but there was not. But, when requested it, they brought one up quickly. Walls are very thin and I could hear the conversations of the people next door. When doors closed in adjacent rooms, it was very loud- the springs very active and the padding insufficient

Very good

Liked: This was such a pleasant surprise! Especially the happy hour and breakfast for the club guests. Our view was also amazing! Will definitely stay again next time we do a staycation in the city!
Disliked: The bathroom was very tight

Superb

Liked: A building is a bit old, but that was no problem at all, as everything was refurbished and working as necessary. The room I got was very huge - especially in terms of NYC standards. Huge, comfortable bed made my stay perfect. That was in early January, but I paid as little as $120 per room per day including all taxes - that's really a deal. As per location: perfect access to SoHo and Tribeca - both in walking distance. The subway station (Canal Str., serving A, C and E lines) is just steps away. Fully recommended.