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AustraliaSheraton Tribeca New York Hotel Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Ana, Newark, visiting Hudson River Park Pier 40 Fri, 28 August 2015
Really happy with my stay. The hotel is clean and comfortable with simple but elegant decor. The location was very convenient, just one block from subway Q line, so easy access to uptown Manhattan (15 minute subway ride to Central Park and Times Square).
Liked: Friendly, accommodating staff. Good location. Clean and safe.
Brittanni Fri, 23 July 2021
Good
Serkan Fri, 23 July 2021
Good
Liked: The hotel is located at Soho, neighbourhood is really nice
Disliked: Not clean and poor service
Ts Thu, 22 July 2021
Good
Janine Tue, 20 July 2021
For the city explorer!
Liked: This is the perfect location if you'd like to do some shopping in Soho and explore Little Italy, Chinatown and the Village. Terrific coffee, bagel, smoothie and pizza places are right on the same block. Upgrade to a room with a view--it's gorgeous. Housekeeping was fabulous, rooms have the nice Sheraton beds, front desk knew what they were doing.
Disliked: For the price, the hotel is perfect. It does NOT have some perks that a higher priced choice might give you, like a warm, expansive lobby; a full bar and restaurant; fluffy towels and organic shampoos. You are on a regular New York City street with regular people walking by-- nothing fancy or shiny. I do wish that the front desk had informed us that housekeeping is by request 24 hours in advance, and not automatic.
Joern Tue, 20 July 2021
Get it together and offer...
Liked: Great location!
Disliked: Property was renovated 3 ears ago, one year of pandemic closure and till it is in complete shambles.NO noise insulation in the guestroom floors, rusted metal all over the bathrooms, weed smell in the entire property ....I expected way more from the brand!
David Tue, 20 July 2021
I would not stay again.
Liked: Arrival and departure went well. Staff was cordial and professional.
Disliked: The rooms with two double beds was quite small. I thought the price was too much for what you get.
Cesar Mon, 19 July 2021
Disappointing
Marcelo Mon, 19 July 2021
Excellent service
Liked: Location is just at the edge of Soho. Street is not perfect, but convenient. The hotel excels in the kindness and flexibility of its personnel.
Seunghoon Mon, 19 July 2021
Pleasant
Liked: Good location.Nice staffs.
Disliked: No house keeping at this price?
Maria Sun, 18 July 2021
Pleasant
Liked: The location of the hotel was very convenient. The room and bathroom seemed to be very clean. Remote control was sealed in a bag. It had small Kurig coffee maker. Nice view of Soho.
Disliked: We spent two nights, and they did not cleaned our room, or changed bedding for us. Even after I complained and asked the staff to please send cleaning services to our room, they kept promising that they would, but they never did! they kept apologizing but did nothing to change the situation. Next door guests were extremely noisy all night partying. I complained, staff said they'd ask them to quiet down, second night they were a little less noisy. Staff was not very responsive...
