Sheraton Raleigh Hotel, Raleigh

Liked: Convenient to Red Hat. The staff were really helpful and very kind.
Disliked: The rooms need to be updated - everything was in marginal condition. The carpet is really dirty and stained, as were the headboards.

Liked: Perfect location for Walnut Creek.
Disliked: Rooms not kept to standards of a 4 star hotel; poor quality of decor.

Super comfy beds. Great old city feel. Restaurant and bar was very lively; great vibes; great staff!

Disliked: Cold hallways.

The rooms are nice but the bathroom is small. Hotel does not compare favorably with other Sheratons, Hilton, Hilton Garden Inn or Hampton Inn.

Liked: Location of the hotel is great
Disliked: No bellman or valet services were available.

Liked: Location, modern room, super comfortable bed, friendly staff, and on site reastaurant and bar.
Disliked: I thought the room was tidy, but was in need of a deeper clean . It was overall clean, but the nooks and crannies needed attention.

Our stay was a pleasant...

Liked: We were especially pleased with the location. The hotel is well-maintained & the staff members we interacted with were quite pleasant and responsive.

Superb

Disliked: They moved me from a king room to a queen room because they had "sold all the king rooms" and that didn't make sense to me because I booked at least a week ahead of time

Great location for walking downtown

Liked: The convenience to the ampitheater, to which we were attending a concert was great. Every employee we encountered was extremely pleasant to engage with. Check in and check out was a breeze.
Disliked: Price seemed a bit high for what you get, parking should be included in the room rate and not an additional fee. Breakfast was not ready when it was advertised that it would be. We had to call for breakfast to be served in the lounge and even then it was another 30 minutes before it was available and it seemd rushed, there was no fresh fruit (bananas, apples, or oranges), granola bars, or concierge to address this issue with like the previous night when dinner service was going on.