Sheraton Indianapolis City Centre Hotel Guest Reviews
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|0.4 miles from Indianapolis centre|
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Andrew, West Chicago, visiting Old National Centre Mon, 6 June 2016
Really nice looking hotel. Outdated, scary elevators that must be used to get to the parking area. Terribly annoying construction outside started early and didn't stop. Awesome pool top area with great views of downtown. Update the garage elevators and nix the construction and all is peachy.
Liked: Very nice rooftop lounge/pool setup on 9th floor!
Disliked: Loud construction noise started at 8am! Right outside room. Pretty annoying.
Judy H, Jeffersonville Tue, 6 May 2014
Great location; friendliness; handicapped showers were terrible - floors would get very slippery; more comfortable beds; need benches outside for people to sit. But the staff was the best - fun and very welcoming. Thank you, thank you, thank you.
Liked: The staff was the greatest.
Disliked: More variety at restaurants.
Jodi Mon, 16 May 2022
Perfect location & helpful staff.
Liked: Staff member Luce was extremely helpful, even though they were so busy, I described it as a zoo! Hotel was oversold. She was able to accommodate us and comp our parking & breakfast for our patience while standing in line and while she sorted the room situation.
Disliked: Parking structure is under construction and only has a 6? clearance. Is a little scary to drive in because corners and roof are so tight.
Edward Mon, 9 May 2022
Clean, classy, all staff super...
Ali Fri, 6 May 2022
Stephanie Fri, 29 April 2022
Lacinda Wed, 27 April 2022
Carol Fri, 15 April 2022
First time I have ever...
Liked: Staff was so friendly. Very quiet ... no noise in the hallways. Beds were so comfortable and the shower was excellent. Comfort was important to me because I had had an outpatient medical procedure and needed a place to stay after it was done. Could not drive for twenty four hours. I have to stress the beds were outstanding.
Disliked: One small glitch. We stayed for two days and nights. When we came back to the hotel the second day ... we had been gone for six hours ... housekeeping had not cleaned the room. That being said, they did come and clean when we notified the desk and did so promptly.
Montes Fri, 15 April 2022
a MESS. the parking garage...
Liked: location was great
Disliked: staff was snotty and rude. asked about extending my stay for one night and they made me feel bad for using booking and told me to ?call reservations? if I wanted to get a new stay. I?m glad they were rude though because I didn?t want to stay another night there anyway. I was not comfortable, and very sketch of the employees and the crumbling facility and parking garage.
Stephanie Tue, 12 April 2022
Do I get the deposit...
Ashley Mon, 11 April 2022
Liked: The location was great!
Disliked: The facility seemed a little out dated for the expensive pricing. I was unable to get any rest due to the loud guests and loud piping. Everytime someone flushed the toilet or used an appliance you could hear loud noises. The parking garage was terrible. I would never optionally chose this hotel again!
Lamb Mon, 4 April 2022
I will be added Sheraton...
Liked: The front desk receptionist was very helpful and friendly. It was a late night check in so at first she couldn't fine my reservations but Ivory took the time out to find it. I usually only stay at 2 to 3 different hotels no matter what city Im in. I have now added Sheraton to the list!
Disliked: The restroom had an awkward layout but the space of the room was very nice.