Really nice looking hotel. Outdated, scary elevators that must be used to get to the parking area. Terribly annoying construction outside started early and didn't stop. Awesome pool top area with great views of downtown. Update the garage elevators and nix the construction and all is peachy.

Liked: Very nice rooftop lounge/pool setup on 9th floor!
Disliked: Loud construction noise started at 8am! Right outside room. Pretty annoying.

Great location; friendliness; handicapped showers were terrible - floors would get very slippery; more comfortable beds; need benches outside for people to sit. But the staff was the best - fun and very welcoming. Thank you, thank you, thank you.

Liked: The staff was the greatest.
Disliked: More variety at restaurants.

Perfect location & helpful staff.

Liked: Staff member Luce was extremely helpful, even though they were so busy, I described it as a zoo! Hotel was oversold. She was able to accommodate us and comp our parking & breakfast for our patience while standing in line and while she sorted the room situation.
Disliked: Parking structure is under construction and only has a 6? clearance. Is a little scary to drive in because corners and roof are so tight.

Clean, classy, all staff super...

Exceptional

Very good

Superb

First time I have ever...

Liked: Staff was so friendly. Very quiet ... no noise in the hallways. Beds were so comfortable and the shower was excellent. Comfort was important to me because I had had an outpatient medical procedure and needed a place to stay after it was done. Could not drive for twenty four hours. I have to stress the beds were outstanding.
Disliked: One small glitch. We stayed for two days and nights. When we came back to the hotel the second day ... we had been gone for six hours ... housekeeping had not cleaned the room. That being said, they did come and clean when we notified the desk and did so promptly.

a MESS. the parking garage...

Liked: location was great
Disliked: staff was snotty and rude. asked about extending my stay for one night and they made me feel bad for using booking and told me to ?call reservations? if I wanted to get a new stay. I?m glad they were rude though because I didn?t want to stay another night there anyway. I was not comfortable, and very sketch of the employees and the crumbling facility and parking garage.

Do I get the deposit...

Poor

Liked: The location was great!
Disliked: The facility seemed a little out dated for the expensive pricing. I was unable to get any rest due to the loud guests and loud piping. Everytime someone flushed the toilet or used an appliance you could hear loud noises. The parking garage was terrible. I would never optionally chose this hotel again!