Sheraton Indianapolis City Centre Hotel Guest Reviews
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Andrew, West Chicago, visiting Old National Centre
Really nice looking hotel. Outdated, scary elevators that must be used to get to the parking area. Terribly annoying construction outside started early and didn't stop. Awesome pool top area with great views of downtown. Update the garage elevators and nix the construction and all is peachy.
Liked: Very nice rooftop lounge/pool setup on 9th floor!
Disliked: Loud construction noise started at 8am! Right outside room. Pretty annoying.
Judy H, Jeffersonville
Great location; friendliness; handicapped showers were terrible - floors would get very slippery; more comfortable beds; need benches outside for people to sit. But the staff was the best - fun and very welcoming. Thank you, thank you, thank you.
Liked: The staff was the greatest.
Disliked: More variety at restaurants.
Kreshnik Tue, 19 August 2025
Very good
Monica Sun, 17 August 2025
It was comfortable and relaxing....
Liked: Convenient, clean and comfortable
Disliked: I liked everything
Grant Wed, 13 August 2025
Bad
Dana Sun, 10 August 2025
We were pretty disappointed with...
Liked: It was right downtown and in walking distance from of the State Capitol and directly next to the SalesForce tower (if that’s what you’re there for). The outdoor pool was deep — up to 8’! Good breakfast with friendly wait staff.
Disliked: No parking on site!! Construction going on for 2+ years but didn’t reveal that anywhere in the hotel information when booking. No drainage in the room’s shower (had to request that to be fixed). No contact about vaping policy—was given $500+ citation and credit card charge with no warning. It’s also very dated/dingy/dark fixtures.
Gina Sun, 10 August 2025
Ok for the price but...
Liked: Price, location.
Disliked: Parking garage was closed and lobby a mess with construction. Valet service was slack.
Lisa Fri, 8 August 2025
Beautiful room and amazing view....
Liked: I loved the pool, I just wish it stayed open until 10pm so I could enjoy the view of the Monument and the lights. It's a beautiful location!
Disliked: The hairs I found left in the bathroom, on the toilet and the bathtub. Also, the tub had a ring around it. May I also suggest offering free coffee as well as water, in the lobby.
Cassandra Thu, 7 August 2025
Great for and Indy stay
Liked: Very nice and clean facility with lovely staff.
Disliked: The only negatives were the ongoing construction in the building and the parking garage was closed, so that I had to park around the block and lug all my bags quite a distance.
Dympna Tue, 29 July 2025
Passable
Nancy Mon, 28 July 2025
I highly recommend this hotel...
Liked: Great Pool on the roof! Comfortable room! Great service! Great location!!
Disliked: Not a thing
Rayanne Mon, 28 July 2025
It was okay.
Liked: The room was clean.
Disliked: When I checked in and got up to my room.. it wasn’t the king bed like I paid for. No communication or anything just put me with 2 full beds. When asking the front desk, they stated booking is over booking them for king suits and they didn’t have anymore available. That should’ve been communicated when I was checking in instead of just placing me in a room I didn’t pay for.