Sheraton Grand Los Angeles Guest Reviews
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|1.3 miles from Los Angeles centre|
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Karen, Oceanside, visiting Ahmanson Theatre Mon, 4 December 2017
Loved the hotel. Staff is very friendly and helpful. Valet costs are steep, but you are downtown Los Angeles.
Liked: The staff, the room and the restaurant.
Disliked: The faucet in the bathroom. It is too short and water goes all over the counter.
Debbi G, San Diego Fri, 15 February 2013
Close to concert venue (Club Nokia). Clean and comfortable. Courteous and helpful staff. Parking is a bit weird, but i guess that's normal for LA.
Debbie G, Santa Barbara, CA Wed, 2 January 2013
The room was clean and the beds were very comfortable. Being a StarWood Preferred Member also got us on the top 3 floors and 4 pillows on each bed! The TV screen did not work but the maintenance crew was there in 10 minutes to check it and when we told him we didn't really care and were there for a concert, he said they would replace it when we left. Also was given free parking by the desk and that was worth $28. All in all a great deal for the price - would stay here again.
Liked: Very attentive staff at desk/maintenance/lobby.
Tina, Victorville, CA Tue, 2 August 2011
Would definitely stay there again!
Liked: Beautiful Hotel, Friendly Staff
Anonymous Wed, 9 January 2019
Anonymous Sat, 5 January 2019
Liked: it was great location and stuff are good and friendly
Reneemeng84 Sat, 5 January 2019
Liked: Super comfortable bed
Anonymous Fri, 28 December 2018
It is overpriced, not worth...
Liked: The bed is comfortable and clean.
Disliked: The reception who helped us to check in has an awful attitude, we can't remember his name, but he always stands in the middle of the counter, no smile, like a robot, despises our demands and we also got a room key which doesn't work. Luckily, another hospitality staff helped us to switch a room.
Chengyu Thu, 27 December 2018
Rob Thu, 27 December 2018
Husam Wed, 26 December 2018
Mete Tue, 25 December 2018
Cheryl Sun, 23 December 2018
Liked: You have a BEAUTIFUL HOTEL!The lighting could be a bit stronger in the bathroom.
Disliked: Our room had a weird smell so we turned the ac on.
Alexis Sun, 23 December 2018
Liked: The room were very nice and clean. Slept great!
Disliked: Front desk agent was not friendly and very snobbish - same guy checked us in and out. Other than that Valet and Bellman were very helpful and friendly!