Loved the hotel. Staff is very friendly and helpful. Valet costs are steep, but you are downtown Los Angeles.

Liked: The staff, the room and the restaurant.
Disliked: The faucet in the bathroom. It is too short and water goes all over the counter.

Close to concert venue (Club Nokia). Clean and comfortable. Courteous and helpful staff. Parking is a bit weird, but i guess that's normal for LA.

The room was clean and the beds were very comfortable. Being a StarWood Preferred Member also got us on the top 3 floors and 4 pillows on each bed! The TV screen did not work but the maintenance crew was there in 10 minutes to check it and when we told him we didn't really care and were there for a concert, he said they would replace it when we left. Also was given free parking by the desk and that was worth $28. All in all a great deal for the price - would stay here again.

Liked: Very attentive staff at desk/maintenance/lobby.
Disliked: None.

Would definitely stay there again!

Liked: Beautiful Hotel, Friendly Staff
Disliked: Nothing!

Bad

Liked: Nothing didn't even get to stay there and still got chargered
Disliked: Horrible experience

Perfect location, staff was polite...

Liked: I was upgraded to a suite

Exceptional

Liked: Our room was very nice and comfortable.
Disliked: Too expensive for 1 night.

Classy and clean, staff was...

Liked: Great location in reference to the Staples Center.
Disliked: No breakfast included, parking garages had limited height restrictions so we could not park a truck, made it very inconvenient.

Exceptional

Exceptional

Exceptional

Exceptional

Superb