Loved the hotel. Staff is very friendly and helpful. Valet costs are steep, but you are downtown Los Angeles.

Liked: The staff, the room and the restaurant.
Disliked: The faucet in the bathroom. It is too short and water goes all over the counter.

Close to concert venue (Club Nokia). Clean and comfortable. Courteous and helpful staff. Parking is a bit weird, but i guess that's normal for LA.

The room was clean and the beds were very comfortable. Being a StarWood Preferred Member also got us on the top 3 floors and 4 pillows on each bed! The TV screen did not work but the maintenance crew was there in 10 minutes to check it and when we told him we didn't really care and were there for a concert, he said they would replace it when we left. Also was given free parking by the desk and that was worth $28. All in all a great deal for the price - would stay here again.

Liked: Very attentive staff at desk/maintenance/lobby.
Disliked: None.

Would definitely stay there again!

Liked: Beautiful Hotel, Friendly Staff
Disliked: Nothing!

For the brand of the...

Liked: The bed was very comfortable. The location overall wasn't too bad as it was in the midst of down town LA
Disliked: Customer service wasn't the best for the brand. Staff was hot and cold, some wouldn't give you the time of day and others were friendly. The hotel was dated and dark. the room ambience was depressing whereas the foyer was modern and bright

Pleasant

will be back

Liked: location, good and quiet room, comfortable bed.
Disliked: noisy strike gathering in front of hotel,

Superb

Bad

Liked: Only the location.

Exceptional

Exceptional

Exceptional

Exceptional