Loved the hotel. Staff is very friendly and helpful. Valet costs are steep, but you are downtown Los Angeles.

Liked: The staff, the room and the restaurant.
Disliked: The faucet in the bathroom. It is too short and water goes all over the counter.

Close to concert venue (Club Nokia). Clean and comfortable. Courteous and helpful staff. Parking is a bit weird, but i guess that's normal for LA.

The room was clean and the beds were very comfortable. Being a StarWood Preferred Member also got us on the top 3 floors and 4 pillows on each bed! The TV screen did not work but the maintenance crew was there in 10 minutes to check it and when we told him we didn't really care and were there for a concert, he said they would replace it when we left. Also was given free parking by the desk and that was worth $28. All in all a great deal for the price - would stay here again.

Liked: Very attentive staff at desk/maintenance/lobby.
Disliked: None.

Would definitely stay there again!

Liked: Beautiful Hotel, Friendly Staff
Disliked: Nothing!

Good

Exceptional

Liked: it was great location and stuff are good and friendly

Exceptional

Liked: Super comfortable bed

It is overpriced, not worth...

Liked: The bed is comfortable and clean.
Disliked: The reception who helped us to check in has an awful attitude, we can't remember his name, but he always stands in the middle of the counter, no smile, like a robot, despises our demands and we also got a room key which doesn't work. Luckily, another hospitality staff helped us to switch a room.

Superb

Exceptional

Liked: .
Disliked: .

Good

excellent

Exceptional

Liked: You have a BEAUTIFUL HOTEL!The lighting could be a bit stronger in the bathroom.
Disliked: Our room had a weird smell so we turned the ac on.