Menu
|
Sheraton Grand Los Angeles eeef
Sheraton Grand Los Angeles, 711 South Hope Street, Los Angeles, CA | Area: Downtown Los Angeles
map
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (335 Ratings)
1.3 miles from Los Angeles centre
Show Prices
Hotel Description
An upscale club lounge and a location near entertainment make the Sheraton Los Angeles Downtown an oasis in the center of town say Our guests especially business travelers. The 24-floor Sheraton Los Angeles Downtown has 485 rooms with city views. Wi-Fi is available for a daily fee in rooms and is free in the lobby. The on-site restaurant serves three meals a day and the lobby bar is a great place to kick back with a cocktail. Burn the midnight oil in the 24-hour business center and blow off steam in the fitness center. Laundry services help you look your best. Valet parking is available for an added fee and the hotel allows dogs weighing up to 80 pounds. Adjacent to Macy's Plaza and one block from the Metro Center subway the Sheraton is in the heart of the action. Walk 15 minutes to a basketball game at the Staples Center or to the L.A. LIVE entertainment complex. Stroll seven blocks north to the Museum of Contemporary Art or one mile to catch a concert at the L.A. Music Center. Relive ancient history at the La Brea Tar Pits or stroll the Hollywood Walk of Fame both seven miles west. Rodeo Drive is 10 miles west. Or shop the colorful Mexican marketplace on Olvera Street two miles north. Santa Monica Pier and the sparkling Pacific are 15 miles west and Los Angeles International Airport is 18 miles away.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` Car Rental Desk
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Gift shop
` Hiking
` Cycling
` Bowling
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Paid WiFi
` Street parking
` Parking garage
` Electric vehicle charging station
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink

Sheraton Grand Los Angeles Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

Write a review

5

Exceptional - 5 out of 5

Karen, Oceanside, visiting Ahmanson Theatre Mon, 4 December 2017

Loved the hotel. Staff is very friendly and helpful. Valet costs are steep, but you are downtown Los Angeles.

Liked: The staff, the room and the restaurant.
Disliked: The faucet in the bathroom. It is too short and water goes all over the counter.

4

Very Good - 4 out of 5

Debbi G, San Diego Fri, 15 February 2013

Close to concert venue (Club Nokia). Clean and comfortable. Courteous and helpful staff. Parking is a bit weird, but i guess that's normal for LA.

5

Exceptional - 5 out of 5

Debbie G, Santa Barbara, CA Wed, 2 January 2013

The room was clean and the beds were very comfortable. Being a StarWood Preferred Member also got us on the top 3 floors and 4 pillows on each bed! The TV screen did not work but the maintenance crew was there in 10 minutes to check it and when we told him we didn't really care and were there for a concert, he said they would replace it when we left. Also was given free parking by the desk and that was worth $28. All in all a great deal for the price - would stay here again.

Liked: Very attentive staff at desk/maintenance/lobby.
Disliked: None.

5

Exceptional - 5 out of 5

Tina, Victorville, CA Tue, 2 August 2011

Would definitely stay there again!

Liked: Beautiful Hotel, Friendly Staff
Disliked: Nothing!

5

Exceptional - 5 out of 5

Andrea Sun, 23 February 2020

Exceptional

3.5

Good - 3.5 out of 5

Bodha Fri, 21 February 2020

Beginning was terrible. End was...

Liked: Expensive breakfast. Nice location. Good property.
Disliked: There was a trouble during payment clearance!!! People suffered during check-in. We paid 3 room in advance and the reception claimed only 2 rooms paid out of 5. Later at the end they realised. It is not a good customer care.

4

Very Good - 4 out of 5

Kristine Wed, 19 February 2020

Very good

Liked: Room was clean and very comfortable
Disliked: Room service menu was very limited....

4

Very Good - 4 out of 5

Bryant Wed, 19 February 2020

Very good

Liked: Mi liked the size of the room. The bed was comfortable. I liked that there was an ice machine on every floor.
Disliked: I disliked how much parking over night was. Too expensive

2.7

Fair - 2.7 out of 5

Elizabeth Sun, 16 February 2020

Passable

Liked: I can?t say that I like much about this property, aside from the comfortable beds.
Disliked: Upon arrival at the hotel we had booked one 2 queen bed room and a king deluxe room. They hotel had sold out of the 2 queen bed room and had given us a party of 3 one king bed room. There are only 4 hotel lifts servicing 30 floors with a terrible system of allocating your floor number to a particular lift. You will be waiting at least 10 minutes for your lift. Parking in this place is so expensive at $52 - they have nothing complimentary for their guests. If you are not a Marriott member you will be charged for internet, if they can not verify your membership you will be charged for internet. Front desk staff provide terrible service and do not consider that you?ve been travelling for over 24 hours to get there and find your room sold out. Despite the hotel looking pretty, the internal workings are disastrous. Do not forget the additional room tax despite what bookings.com claims that it?s all inclusive. Will not be staying with this chain ever again, they have no customer service experience at all.

5

Exceptional - 5 out of 5

Anonymous Sun, 16 February 2020

Exceptional

0.5

Poor - 0.5 out of 5

Sl Sun, 16 February 2020

Bad

Liked: Location and concierge were helpful and friendly.
Disliked: 1. Checkin lady was coughing and she didnt wear a mask. 2. I checked in late night and wanted to request for some compromise by allowing me late check 1-2hrs without additional charges due to my late dept flight at 1030pm, was rejected. 3. My access card via the back from macy wasnt working hence i had to work back to main entrance. 4. Requested for spoon n drinking water on 1st night, it didnt come. 5. Loud noise were made on 1st night and 2nd night even louder noise thru out the night til 4am, totally disrupted my night. 6. During check out, treatment was direct and impatient. 7. I wanted to email Sheraton to make earlier booking but there was no email found on any website, i even send chat msg to Sheraton who replied will get someone to email me but noone did. Only usa telephone#, this has cause me to make a higher peak booking rate. I paid a high peak price for Sheraton and i am a member. This was totally disappointing and unexpected thru my 1st visit to LA.

5

Exceptional - 5 out of 5

Keyonna Sun, 16 February 2020

Exceptional

3.2

Pleasant - 3.1 out of 5

Anonymous Sun, 16 February 2020

Pleasant

5

Exceptional - 5 out of 5

Agustin Fri, 14 February 2020

Loved the getaway and staff...

Liked: The location is right in the middle of downtown. There is a mall and outdoor area next to it. We were able to get a little patio since there were no more rooms. We got a conference room which was nice, but had a huge table lol.
Disliked: No complimentary water. The elevator required key scan every time. Which is safe I guess, but weird.

Write a Review of Sheraton Grand Los Angeles
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Sheraton Grand Los Angeles 711 South Hope Street, Los Angeles, CA