Sheraton Grand Los Angeles Guest Reviews
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|1.3 miles from Los Angeles centre|
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Karen, Oceanside, visiting Ahmanson Theatre Mon, 4 December 2017
Loved the hotel. Staff is very friendly and helpful. Valet costs are steep, but you are downtown Los Angeles.
Liked: The staff, the room and the restaurant.
Disliked: The faucet in the bathroom. It is too short and water goes all over the counter.
Debbi G, San Diego Fri, 15 February 2013
Close to concert venue (Club Nokia). Clean and comfortable. Courteous and helpful staff. Parking is a bit weird, but i guess that's normal for LA.
Debbie G, Santa Barbara, CA Wed, 2 January 2013
The room was clean and the beds were very comfortable. Being a StarWood Preferred Member also got us on the top 3 floors and 4 pillows on each bed! The TV screen did not work but the maintenance crew was there in 10 minutes to check it and when we told him we didn't really care and were there for a concert, he said they would replace it when we left. Also was given free parking by the desk and that was worth $28. All in all a great deal for the price - would stay here again.
Liked: Very attentive staff at desk/maintenance/lobby.
Tina, Victorville, CA Tue, 2 August 2011
Would definitely stay there again!
Liked: Beautiful Hotel, Friendly Staff
Xiao Tue, 16 April 2019
Liked: The location is really good! Just 5min walk to OUE Skyspace
Disliked: I think everything is okay.
Chulachai Mon, 15 April 2019
Disliked: Parking fee
Joanne Sun, 14 April 2019
Liked: The server gave us free coffee as we left breakfast.
Disliked: Slow breakfast service
Richard Sun, 14 April 2019
Milton Sat, 6 April 2019
Liked: Very clean property
Disliked: The parking
Damian Sat, 6 April 2019
Dillon Sat, 30 March 2019
Jorge Thu, 28 March 2019
Could not complain about my...
Liked: The hotel was immaculate and the comfortable. The staff was also welcoming and attentive! Forgot my toothpaste and tooth brush and a woman by the name of Nora was able to help me out immediately. Would definitely recommend friends and family to stay at this hotel. Thank you!
Disliked: No complains.
Marion Wed, 27 March 2019
Liked: Comfortable bed. Effecient key process at lifts. Quiet rooms.
Disliked: Bath/shower had no grab handles. Could be problem for less able guests.
Gabriela Tue, 26 March 2019
Disliked: They charged me $46 parking when I did not have a car. They've sent the bill by email and thus had to go back to correct the mistake. They've reversed the charges, but it was annoying that I had to go back and fix this. I prefer to check the bill before they charge my card.