Sheraton Grand London Park Lane Guest Reviews
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Write a review
Adam Sun, 15 June 2025
Exceptional
Amera Mon, 2 June 2025
Disappointing
Liked: Central location
Disliked: Unfriendly reception desk staff - we had a lot of luggage and they were very rude to us when we were asking for directions about where the parking area is. Also we repeatedly asked someone to come outside and help us and it took a long time for someone to come. Extremely ill mannered front desk staff. The porters are very friendly but the reception desk staff have an absolutely awful attitude one of the worst I’ve seen
Sarah Sat, 31 May 2025
Good
Fatma Sun, 25 May 2025
Superb
Anonymous Thu, 22 May 2025
Exceptional
Disliked: coffee - too expensive.
Andriy Thu, 22 May 2025
Bad
Liked: The only thing I liked about this hotel was the location.
Disliked: There was only one elevator working in the entire building, which made it nearly impossible to get to our room on the 6th floor without using the stairs — the queues for the lift were incredibly long at all times.In our room, the plumbing from the upper floor was a nightmare. Every time the guests above used the shower, we heard extremely loud and disturbing noises.Also, for a five-star hotel, the standard room was surprisingly small. Definitely not what you’d expect from a hotel of this category.
Natalija Thu, 15 May 2025
Exceptional
Joseph Tue, 13 May 2025
Superb
Benjamin Mon, 12 May 2025
I never stayed and I...
Liked: They tried to steal from me. They didn't want me to update my booking. Which Hotel in the world does that. I will NEVER E ER visit such a Hotel anymore and both my partner and I will share our experiences on social media. As we are celebrities from the U.S.A and from England
Steven Sun, 11 May 2025
Superb
Liked: Excellent quality hotel situated in a wonderful location.