Shap Wells Hotel

Would happily stay again and...

Liked: Although the hotel has just changed hands, everyone was making sure that our visit was enjoyable. We have been before and love the position and feel of the hotel. The food was good, the room was comfortable and clean.
Disliked: We had the window open as it was a very hot night but the kitchen vent was just below our window and the smells were rather penetrating

Exceptional

Great

Liked: Very friendly staff, great location

Very good

Disappointing

Liked: Breakfast was nice. Cooked breakfast buffet, also cereal, juice, toast available. The lift was helpful so we could wheel our suitcases to our room on the 2nd floor. The woodland around the hotel is beautiful and we did see red squirrels at the squirrel feeding stations. We were glad there was room to stay but disappointed that we couldn't get an evening meal or even a bar snack. The decor is very dated, with loud patterns, possibly 1970s era.
Disliked: The room was small and dated. The bed was a small double with peeling wallpaper. The shower pole was rusty. The hairdryer was a small gutless old thing attached by a curly telephone wire to its wall mount. It stopped working within 2 minutes, possibly due to overheating. The bath towels were not much bigger than a hand towel. We were glad there was room to stay at a week's notice.

Nice place

Liked: Clean and friendly
Disliked: Breakfast a bit cold and dinning room disorganised had special seating for guests why when it's included

Exellent

Liked: The breakfast was amazing
Disliked: Nothing every thing was perfect

Passable

Good place for an overnight...

Liked: Isolated location with red squirrels! Lovely staff. Very clean Evening meal was very good
Disliked: It is an old building g and very hot! Two coach parties staying .