Shap Wells Hotel Guest Reviews
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Carr Mon, 30 June 2025
Would happily stay again and...
Liked: Although the hotel has just changed hands, everyone was making sure that our visit was enjoyable. We have been before and love the position and feel of the hotel. The food was good, the room was comfortable and clean.
Disliked: We had the window open as it was a very hot night but the kitchen vent was just below our window and the smells were rather penetrating
Diane Mon, 30 June 2025
Exceptional
Charles Sun, 29 June 2025
Great
Liked: Very friendly staff, great location
Enrico Fri, 27 June 2025
Very good
Kt Thu, 26 June 2025
Disappointing
Liked: Breakfast was nice. Cooked breakfast buffet, also cereal, juice, toast available. The lift was helpful so we could wheel our suitcases to our room on the 2nd floor. The woodland around the hotel is beautiful and we did see red squirrels at the squirrel feeding stations. We were glad there was room to stay but disappointed that we couldn't get an evening meal or even a bar snack. The decor is very dated, with loud patterns, possibly 1970s era.
Disliked: The room was small and dated. The bed was a small double with peeling wallpaper. The shower pole was rusty. The hairdryer was a small gutless old thing attached by a curly telephone wire to its wall mount. It stopped working within 2 minutes, possibly due to overheating. The bath towels were not much bigger than a hand towel. We were glad there was room to stay at a week's notice.
Cresswell Thu, 26 June 2025
Nice place
Liked: Clean and friendly
Disliked: Breakfast a bit cold and dinning room disorganised had special seating for guests why when it's included
Anonymous Wed, 25 June 2025
Exellent
Liked: The breakfast was amazing
Disliked: Nothing every thing was perfect
Susan Tue, 24 June 2025
Passable
Elizabeth Sun, 22 June 2025
Good place for an overnight...
Liked: Isolated location with red squirrels! Lovely staff. Very clean Evening meal was very good
Disliked: It is an old building g and very hot! Two coach parties staying .
Ian Sat, 21 June 2025
Very good