Some good points and bad as above.

Liked: Food was good; friendly staff.
Disliked: Water not hot enough for a shower in the morning; kettle broken; decor very tired and in need of updating.

Exceptional

Liked: Have stayed here before and find it comfortable and relaxing
Disliked: Not a thing

Poor

Very good

Liked: Room ShowerBedQuiet
Disliked: RestaurantBreakfast

Superb

Good

Liked: The evening young lady on the reception was really helpfulThe staff who helped me for carrying luggages was really great lad
Disliked: Bread on the breakfast, jesus bloody hell, the person who grilled (yes he grilled and not toasted) he must/should stop preparing it :(It's on the upper floor, so difficult carry your stuffs. Staffs are helpful, they could helpRoom's floor needs to be tidied up

Excellent staff were excellent and...

Liked: Staff were excellent and very helpful, found us a table on a busy night and the food was good
Disliked: The bed sloped down so your feet were higher than your head, we ended up putting the pillows at the other end! The mattress needs turning or something. The water was scolding hot.

Exceptional

Liked: Great location, good Room, lovely pub
Disliked: Nothing

Very good value for money

Liked: Nice pub, good food, friendly and helpful staff.
Disliked: N/A

Pleasant

Liked: Accessible to areas that I needed to go to and good value for money. Wasn't able to eat there this time around so not sure if food quaity has changed.
Disliked: could have been more thorough with cleanliness. it's my 2nd time to stay here as I liked the convenience of the place and was good value for money. Found makeup stain on fresh pillowcase and hair wedged in the side of shower gel holder.