Santa Clara Marriott

Good

I was there to enjoy...

Liked: Location is within about a mile from Oracle, which was very nice
Disliked: When we arrived, we attempted to park our car in their facility in which I was told they did not have parking available and then I could park my car five minute walk away at a parking garage. Once we’ve parked my car and walked to the facility, I went up to my room only to find maintenance in my room Working on electrical so when they checked me in my room was not even ready. I had 30 minutes to get ready to go to my event in which maintenance stayed in my room the entire time I had to get dressed in the toilet area as that was the only private space there was no area for me to put my belongings in the toilet area as they are single stall units and had glazed glass doors so privacy was none of that considering maintenance was in my room. When brought to the attention of management and staff, it was disregarded no apologies and didn’t even offer to pay the $45 for parking for one night. What a disappointment this facility was it could be done very nicely if it was ran by better management.

Very good

Exceptional

We would stay again just...

Liked: Clean, beautifully landscaped, decorated nicely.
Disliked: Smoking locations too close to balcony rooms. Smoke permeated our room. The a/c was temperamental if you didn’t keep it at 73 degrees it pumped heat out.

Superb

Liked: The rooms were very comfortable and clean. Modern/upgraded look. Bed was comfortable. Despite the amount of people present (we were there for a concert), the staff was efficient and friendly.

Exceptional

Good

Very good