Exceptional

Exceptional

Liked: Beautiful hotel, lovely staff

Very good

Liked: Staff were very friendly...tvs surrounding the bar area gave optional viewing!!
Disliked: Would have liked a complimentary bottle of water in fridge!!

It was OK.

Liked: The bathroom was nice. The bed was comfy.
Disliked: The room as a bit too hot and we couldn't make it any cooler without having the windows open which was a bit noisy.

Very good

Superb

Liked: Value for money, comfortable, clean and tidy room.

Very good

An enjoyable short break

Liked: The staff were very friendly and helpful, we were able to check in early and even got a little treat (a Tunnocks wafer) from someone. Breakfast was good, nice variety and well stocked, although I would have liked to see dried fruit and nuts to add to the granola. The room was good, with a very comfortable bed. We were on the 8th floor and had fantastic views over the western side of the city with beautiful sunsets on both nights.Location was great for a planned visit to the Tenement House, also close to Charing Cross station for travel further afield. We could see The Kings Theatre from our room, so I'd say it's an excellent location if you're looking for a hotel for a theatre trip (they do pre-theatre dinner in the restaurant too). It's about a 20 minute walk along St Vincent Street to reach the city centre, which was fine for us.
Disliked: The room was very warm, even with the heating turned off, but it wasn't possible to sleep with the window open due to road noise. There was a fan in the wardrobe which I imagine will be used by every guest in the summer as there isn't any air conditioning.We had to turn the fridge off because the compressor had broken and it was very noisy. We informed reception and agreed to leave it off as we weren't using it. Hopefully it got replaced after we'd checked out.There isn't any low lighting in the bathroom, so night time visits were a bit of a shock to the system.

Exceptional

Liked: It is very cosy, lobby with free coffee, restaurant downstairs, gym.
Disliked: Breakfast could have more choices in food.