Sanderson London Guest Reviews
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Orla Thu, 28 March 2024
Exceptional reception and concierge staff...
Liked: The front desk and concierge staff were exceptional. The rooms are also super comfortable and spacious, happy we upgraded to the king too.
Disliked: The bar and restaurant staff weren't great . We were ignored and had to request to be served in both despite it not being busy. The bartender got my wife's order wrong despite having repeated it to her and then proceeded to try and say no that was what she ordered. It's a Shane as in the past my experience of the bar has always been really positive which is why we wanted to stay at the hotel. The blinds in the room didn't all work properly.
Jamie Wed, 27 March 2024
Great Staff
Gary Tue, 26 March 2024
Superb
Michaela Mon, 25 March 2024
Brilliant stay! Would recommend! Mo...
Liked: The guys on the door were amazing! Especially Mo - he was the nicest bloke and so helpful! Mo is a credit to the hotel honestly! So friendly and so welcoming! Give Mo a raise!
Disliked: Bar staff were a bit frosty, not overly friendly or helpful
Elisa Mon, 25 March 2024
Good
Andrew Mon, 25 March 2024
Exceptional
Sarah Sun, 24 March 2024
After originally booking somewhere and...
Liked: Clean , stunning inside
Disliked: The staff on the bar . After we had been to a show came back for a Pepsi and my daughter had special needs they said needed ID for Diet Coke she is 26. Found them very rude .
Gillian Sat, 23 March 2024
Great staff amazing breakfasts comfy...
Liked: Loved the modern hotel. The staff on reception and all staff were fabulous. The breakfasts were amazing all of our group enjoyed so much choice however the full English was all that was needed until our evening meals of which we dinedout. The hotel was in a great area close to so much that we visited.
Disliked: Not much we didn’t like. However music in the bar was loud as we were located above the courtyard which was nice. But we could hear loud music each night. Also lighting was dark in corridors. Also at the top of the stairs where there was a glass wall behind a curtain bit dangerous our group though. A few more lightbulbs around the hotel and toning down of bar music and we would return again.
Simon Thu, 21 March 2024
Very good
Zoe Thu, 21 March 2024
Superb