Sanctuary Hotel New York eeeef - (855) 254-7214
Sanctuary Hotel New York, 132 West 47th Street, New York, NY -(855) 254-7214
Area: Times Square - Theatre District
BOOK ONLINE OR CALL - (855) 254-7214
4.1 out of 5 (913 Ratings)
0.7 miles from New York City centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Sanctuary Hotel New York is a boutique hotel located 459 feet from Times Square and within 1056 feet of Radio City Music Hall. It offers free WiFi throughout the building and a 15% discount to the flagship Tender Restaurant located inside the Sanctuary Hotel. Guests of the Sanctuary Hotel will receive entry to the NYSC Elite Health Club. Rooms include a desk leather headboards and plush bedding. A flat-screen cable TV and an iHome system are also provided. Private bathrooms are fitted with marble countertops and eco-friendly bath amenities. A daily continental breakfast is available at Sanctuary Hotel. Personalized concierge services are also offered. Guests can enjoy Haven Rooftop Restaurant and Bar Sushi Lab as well as Sushi by Bou restaurants. The Sanctuary Hotel is with 1.2 mi of Madison Square Garden and the Empire State Building. Rockefeller Center is 1585 feet from the property.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Business Center
Non Smoking
Pets Allowed
Free Breakfast
Free Parking
Swimming Pool
Fitness Center
Airport Shuttle
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Nightclub/DJ
` Trouser press
` Heating
` Fax/photocopying
` Snack bar
` Evening entertainment
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Happy Hour
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)
` Valet parking (charges may apply)

Sanctuary Hotel New York Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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Disappointing - 2 out of 5

Michael Mon, 25 September 2023

Spending over $1,000 per night,...

Disliked: The lights in the room did not work. I requested a quiet room, but was on the 8th floor directly below a rooftop bar and directly adjacent to the stairway leading to it. On checking in, the card reader did not work, and I had to go through three different cards before the front desk changed machines. .


Fair - 2.5 out of 5

Phil Mon, 25 September 2023

Not as good as the...

Liked: Location right on Times Square is excellent.
Disliked: Second stay here not nearly as good as first. Much smaller room with very noisy air con. Desk staff quite off - had to wait 1/2 hour past check in time to get into room. Breakfast ok but previous visit offered hot food - sausage bacon eggs etc this time it was all cold fare. Think they’re prioritising the rooftop bar and sushi restaurant clients ahead of hotel guests. Next stay in NYC will be in a different hotel.


Exceptional - 5 out of 5

Lisa Sun, 24 September 2023


Liked: Beautiful hotel with the most comfortable pillows.


Exceptional - 5 out of 5

Beata Sat, 23 September 2023

It was fantastic stay

Liked: Fantastic place, perfect location, clean room, very comfortable beds, friendly and professional service.
Disliked: plastic tableware for breakfast


Disappointing - 2 out of 5

Jessica Sat, 23 September 2023

Rude women on reception

Disliked: The day before we went home, the shower broke, so we could not use it that day and said it would be the next day and got told due to this we had to leave the room until it was fix. So they said we could have the room till 1. So that morning, we went down to extend the key till 1, but it was a change over of staff, and the women on reception that morning was so rude for 20 minutes, saying we can't due to full booked. We were trying to explain, but we wouldn't listen. Finally, after she looked and could she that someone was supposed to come to fix the shower. She then changed the time but got very snotty, and we shouldn't be doing this even though it wasn't our fault. The handle could not be fixed on a Monday. Then, from 12:30, we were getting phone calls from the women to say you have half an and to see if we need the room. The maids came 2x to see, and the second time came with now bedding and towel. I would not stay here again during the rudeness of the last day and just wanted us out. The staff from Saturday and Sunday, Monday were very nice.


Exceptional - 5 out of 5

Laura Fri, 22 September 2023



Wonderful - 4.5 out of 5

Christopher Thu, 21 September 2023

Really great stay, a slight...

Liked: Location, the room, hotel generally.
Disliked: Minimalistic breakfast, lots of plastic waste through cutlery/plates/food pots.


Exceptional - 5 out of 5

Colin Tue, 19 September 2023


Disliked: No full breakfast. For the price they could have supplied more than continental breakfast. Breakfast was very ordinary.


Good - 3.5 out of 5

Abid Tue, 12 September 2023



Very Good - 4 out of 5

Luciano Tue, 12 September 2023

Perfect location for Broadway shows!

Liked: Location, bedroom, comfortable.
Disliked: Breakfast was very mediocre.

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Sanctuary Hotel New York 132 West 47th Street, New York, NY