Sunset West Hotel SureStay Collection By Best Western Guest Reviews
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1.2 miles from Hollywood centre |
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Sky, Fresno, visiting Roxy Theatre Hollywood Mon, 29 October 2018
They charged me an extra $200 smoking fee and no one smoked inside the room. Some person can walk in, say "I smell smoke," and charge your card without notifying you. When I called, they wouldn't provide me with a corporate number or any way to combat the charge. Stay here if you like people stealing from you.
Liked: The interior was OK.
Disliked: Bogus charges; TV had no English channels; rude staff.
Alves Sat, 20 April 2024
Perfect
Alves Sat, 20 April 2024
Exceptional
Maria Fri, 19 April 2024
Exceptional
Maria Fri, 19 April 2024
Superb
Taylah Wed, 17 April 2024
Enjoyable
Liked: The breakfast was great with enough options to choose from. The beds in the room were nice and big Very clean
Taylah Wed, 17 April 2024
Enjoyable
Liked: The breakfast was great with enough options to choose from. The beds in the room were nice and bigVery clean
Gregory Mon, 15 April 2024
Liked: Everything was great. the check-in and throughout our stay was very helpful. The cleaning staff and breakfast were all very nice. Sunset does a great job with maintenance. There was always someone fixing something or doing landscape.
Disliked: Parking is tight with a larger vehicle, hard to complain when its free!
Gabriela Sat, 13 April 2024
Very good
Liked: We really liked the facilities, they are very comfortable.
Disliked: Parking may not be the most comfortable thing they have but it's acceptable
Deborah Sat, 13 April 2024
Very good
Liked: Staff were friendly and welcoming. Breakfast was good. The location was good for seeing Hollywood.
Disliked: Alot of commotion from the next room. Shouting and swearing, that was the first night. Last night, someone was being voilently sick outside the room, and then you could hear them most of the night. Plus more shouting and swearing.I can't blame the hotel for what the other guests do.Car park is very tight, but we managed. Would I stop again, would depend on price etc.
Gabriela Sat, 13 April 2024
Very good
Liked: We really liked the facilities, they are very comfortable.
Disliked: Parking may not be the most comfortable thing they have but it's acceptable