Royalton New York Guest Reviews
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Nicholas, New York, visiting Helen Hayes Theatre
This hotel is in the perfect location - very close to all of the action, but quiet enough to feel like you've gotten away. The check in process was quick and easy and when speaking to the staff, we casually mentioned that we were in NYC for one night to celebrate our 5 year anniversary. Later that evening, we returned to our room to find a bottle of champagne and chocolate covered strawberries, compliments of Xander and the Royal! What a lovely, considerate, and unexpected surprise. Next time we stay in NY, we will most definitely be staying at the Royal!
Liked: Clean, modern hotel with great customer service!
Nazli Sat, 14 June 2025
Very good
Liked: Near to attraction area.
Disliked: The room too dark.
Elizabeth Fri, 13 June 2025
Good central location with clean...
Liked: Clean rooms
Disliked: The lobby feels dated and dead. They need some sort of amenities in the lobby like a coffee bar or something.
Nardos Tue, 10 June 2025
it was a comfortable stay
Liked: location and comfortable room for two
Disliked: the fact that there is no restaurant in the hotel and the fact that your order in are left on table and the reception does not inform you that you have a parcel
Isabelle Mon, 9 June 2025
Pleasant
Liked: wide deluxe rooms and central location in Manhattan, comfortable beds
Disliked: often noisy street on spring and summer week endsno breakfast, no coffee or tea in the room, no glass to drink or wash your teeth in the roomrequired deposit in addition to paying in advance
Sharon Mon, 9 June 2025
Pleasant
Liked: The room was a nice size. Liked having a small frig in room. Bed and pillows were super comfortable.
Disliked: I would have preferred to have an ice machine I could go get my own ice so I didn't have to bother the staff every time I needed ice. It also would have been nice if the hotel had a bar or restaurant area. Lots of unused space downstairs.
Anonymous Mon, 9 June 2025
My stay great
Liked: LocationVery peaceful
Disliked: All was pretty good
Saleh Mon, 9 June 2025
Very good
Guilherme Mon, 9 June 2025
Good location, large room, pretty...
Liked: Location is good, staff is friendly and the room is large.
Disliked: The corridors smelled like cigarettes, the lobby looks like an abandoned saloon and the mattress was WAY too soft, really uncomfortable. Carpet in the room…
Nicolas Sun, 8 June 2025
Good
Barbara Sat, 7 June 2025
Passable
Liked: The location is excellent for midtown
Disliked: Very dark and shabby entrance