Pleasant

Pleasant

Great Staff, huge room, and...

Liked: The staff greeting upon check was friendly and helpful. The room was gigantic with lovely high ceilings and very comfortable. The full English breakfast was wonderful and didn't feel like the average hotel style buffet. We also ordered from the Italian restaurant and the chicken caesar salad and pizza was tasty and fresh.
Disliked: It got a little chilly but we were assured that the heat would come on in the evening. Due to size of the room it took a little while to warm up but other than that it was a really lovely stay.

Uncomfortable and hot

Liked: The location. Good bar and staff.
Disliked: Bed was uncomfortable, pillows were lumpy, and room was too hot with no way of regulating the temperature.

Exceptional

Really enjoyable with friendly staff...

Liked: Hotel lovely and staff welcoming. Rooms were large and lovely with option of putting heating on if needed. All clean and cleaners came and cleaned room, made bed and clean towels whilst we had breakfast which we were not expecting. Thank you. Loved the 1812 cocktail bar.
Disliked: Shame had to pay extra for parking but liked that it was in a secure carpark. Could not get out of car park and no reply when phoning reception. Only when somebody came into the car park and used tanoy that the gates were opened. Staff at breakfast were slow.

Elegant place, so much enjoyment,...

Liked: The staff, the atomphere, the place inside was amazing inside. Felt so relaxed & comfortable.
Disliked: Our bedroom had a double, then a single bed too. So had a family room. I should of asked do they have king beds. Me & my partner didn't wanna get hot squashed on one bed. So took a bed each lol. Nothing worth complaining about as was super comfy thou.

Exceptional

Liked: Location was superb as it was literally a three or four minute walk from Bournemouth pier where I needed to be for a northern soul gig I was attending. The hotel is lovely and the staff were brilliant. I can't think of a single negative.

Fab stay

Liked: I had a big room facing front of hotel. Bed was very comfy. Staff polite and friendly. Ideal for event at Bic as long as u don?t mind noise from bar/nightclub. Not a problem for me as was back late and slept through nightclub noise.
Disliked: Got there at 2,room not available until 3 and no food was available until 3. Not much good when you need to check it at 3 to get ready for event. Had to go to chippy.