Rose Court Hotel

A thoroughly unpleasant experience!

Liked: The person st reception was friendly and helpful.
Disliked: I am sorry to say I that I was extremely dissapointed with the state of the hotel.I arrived at the hotel on Saturday 12th July around 9.30pm, entered through the main entrance into a large dark waiting-room where the reception was situated. The guy at reception was friendly and helpful. He directed me to a tiny lift, that I (5ft.3 and 47kg) and my small suitcase could just about fit into, to get to the 2nd foor. It is a beautiful old building, but I didn't expect it to be so rundown and unkempt!My room seemed ok on entering but there was an unpleasant odour, that I thought was coming through the open window. But on closing the window, the stale odour was in the room.As I looked around I began to notice grimy skirting boards that had not been cleaned for a while, dirty kettle, uncovered tea bags stuffed into a drinking glass, powdery remnants of the last guest's make-up smeared on table, the built in wardrobes (cupboards) were not suitable to hang anything in, with an old blanket folded up on a dirty floor. The bathroom was awful! It had not been properly cleaned...walls, floor, shower guard, no toilet brush, and wash basin with no plug, just a big brown hole...!I attempted to find another hotel nearby, but by then, the remaining hotels in the area were far too expensive for the remaining 9 hrs of my stay.I had no choice but to stay in that room. The saving grace was the television..I stayed up watching television, untill I could leave in the early morning!A thoroughly unpleasant experience!

Very central to the location...

Liked: Bedding. Clean, great location. Staff friendly
Disliked: Stayed for 2 nights and wanted to be within short walking distance of Hyde park. Room was Extremely uncomfortable on the lower ground very hot and unable to open the window. Bathroom was in a very bad state Lino flooring lifting up, unable to turn hot water bath tap off, leaking toilet and a cockroach infestation! Rat trap was seen In The outer corridor.We were eventually offered a different room on the second floor late on the second night after refusing to stay any longer ,, this room was much better!Why would you put people on the lower ground if you know you have a problem with crawler’s and rats? Unfortunately not a pleasant experience!

Passable

Bad

Liked: Location
Disliked: Stat here at your own peril.By far the worst hotel I have ever stayed in.Unfriendly. Shower didn't work. TV didn't work.Sink plug didn't work.Plug sockets red hot and fire hazard.How this hotel is still standing is beyond me!!Nothing like the photos on the website.It needs investigating.

Adequate hotel for an overnight

Liked: The location is great, especially for events in Hyde Park.The bed and room were clean and tidy. The room was spacious, although elements were a little tired looking. Tea and coffee making facilities in the room which is always a bonus.
Disliked: The hotel is a little tired looking and could do with an update. The lift when it works only holds 2 people. There is a spiral staircase that some may find difficult to climb. Breakfast was not provided.

Spice it up and clean...

Liked: Correct hotel in a very good location
Disliked: Can see why it has a four. Looks a lot worse than it is. They could spice it and clean it for no money and get a solid six

Good

Liked: My room was small but had everything I needed as a one night solo traveller. Check in was easy and quick
Disliked: The towl was a yellow-ish colour, which was a bit off-putting. The bath mat was more of an outdoor mat

I’m honestly quite disappointed with...

Liked: The staff is very very rude
Disliked: The Rooms are very old and there are plugs

Very poor