Passable

Very good

Exceptional

Very good

Good place to base a...

Liked: Located in a area close to tour pick ups. Great breakfast buffet.Spacious room
Disliked: Staff at the front desk were not knowledgeable about Trams and not willing to look up information. A very busy hotel. Noisy old fashioned air conditioning units. Rooms could do with refurbishment No restaurant at the hotel instead a small expensive convenience type store. Beware as we discovered some pots of fresh fruit had mould on them!

This is the first trip...

Liked: The hotel is very nice. The staff is super friendly and professional. The room is nice and clean. They have a lot of choices for the breakfast which is included with the stay. The pool is clean and warm. I love the pillows- all of them are soft and big, which helped my sleep the most during the trip. I also like the location, its very close by to almost everything that I liked to see, do and explored like boat tours, sea lion, cable car, union square, shopping at pier 39, live music, crap stations, very good food at local stands and restaurants with walking distant.
Disliked: I stayed for 5 nights total. My most uncomfortable was that My room was next to the big road which was very noisy at night and day time all the time which not helping with sleep or relax in the room. I did like the breakfast included with the stay, however the way it set up was not always convenience, like my friend and I have to be there together to eat at the same time- which she is a night owl and prefers to have late breakfast while Im an early bird and wanted to have early breakfast. The time my friend and I were there, we wished that they had an indoor pool instead of the heated outdoor pool. due to the wind was so strong and the weather was cold, we couldn?t enjoy it.

Very good

Liked: Location and breakfast
Disliked: Cleanliness in the not obvious places, like water sprinklers or smaller cornersMattress to soft for my back

Very good

Very good