Poor

Wailea Rip off Beach (Resort)

Liked: Judy from the front desk and the Valet guys.
Disliked: We booked a room with garden view. The room we were given was in the dark tower with street view. I insisted we get another room. Second try was room by the kids water slides which I immediately rejected. Third try then worked. We went to another front desk person named Judy. She was very helpful. But still:It’s a total rip off! Besides a very high room charge, everything costs extra! 3 adults pool but only one with free chairs. Even at that pool for chairs right next to the water, they want USD 550 (!!!!). For the other two pools you pay USD 200 min. fee. Massages tripple the price, souvenir shops you pay double if not tripple. Valet is USD 50, self parking USD 35. Restaurants also super expensive. The whole beach is a rip off.

Exceptional

Dont book this hotel if...

Disliked: The hotel staff are not well trained, waited 20 minutes everyday to be seated for breakfast, hair in the food. Bathroom venst where extremely dirty. Staff just ignore what we request. Not worth the amount asked for.

Superb

Beautiful resort with all the...

Liked: Room beautiful and boasted a view! It became a refude for one night when the road was closed due to the Lahaina fire. Wailea Beach staff were very accomodating and helped us with lodging for one night. We were very grateful.
Disliked: Nothing to report

Very good

Hotel facilities and location are...

Liked: Everything. Wonderful service, very friendly and helpful staff

Superb