Residence Inn by Marriott Phoenix Chandler/Fashion Center Guest Reviews
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3.2 miles from Chandler centre |
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Pam Wed, 3 April 2024
I would stay here again!
Liked: The front staff were friendly. The suite with 2 bedrooms and 2 baths was large and had a nice layout.
Disliked: We could hear people above us, which made it difficult to sleep. Pool and hot tub closed too early.
Rita Tue, 20 February 2024
Exceptional
Liked: The staff was very friendly!
Natalie Mon, 12 February 2024
Everything was great. The only...
April Tue, 23 January 2024
Good location and staff but...
Liked: Staff is friendly and accommodating! Location is good right next to the Chandler Fashion Center and lots of restaurant options & freeway nearby. Surprisingly, there is not a lot of road noise from the freeway. I like the apartment style units with a full kitchen. The breakfast has a very nice variety of options including eggs, sausage and waffles Etc.
Disliked: Hidden charges like $15 per night for parking. The rooms are fairly clean but getting a little run down. Smudges on the walls, apparent blood stains on curtains, etc. Non-working phone and remote. The bedroom is very tight, there is barely enough room to walk around the bed.
Mandie Sun, 21 January 2024
Pleasant
Liked: The staff was great. Rochelle was truly exceptional. So kind and warm friendly. Loved loved her. Food was great and we loved the options. Halls and lobby were great
Disliked: Old rooms not worth the cost. 1st room had a water leak while we were not there. Busted by workers. No phone call or warning when we returned. Went into room carpet soaked fire alarm pulled off and left on bed with dirt. Sprinklers missing molding. Maintenance said he told desk we did not need to move. Smell of glue and wet floors we asked to move. New room holes in carpet right in front of sofa, sink clogged, furniture stained and torn. Floor stained pink. $900 dollars for 3 days us quite a bit for a room this worn and old. I am not happy with the quality of this room at all for what I paid. Pool gate was busted had to stand on a chair to get in. Hot tub was hot but jets did not work.
Keith Fri, 29 December 2023
Exactly what we wanted for...
Liked: Clean, comfortable. Good enough breakfast. Great staff and room service.
Disliked: Nothing
Virginia Mon, 4 December 2023
Comfortable
Liked: Kitchen was very complete and easy to us
Disliked: Bathroom needs a serious update. The tub is extremely shallow and the bathroom sink drained very slowly. Living area seating was not very comfortable.
Virginia Mon, 4 December 2023
Comfortable
Liked: Kitchen was very complete and easy to us
Disliked: Bathroom needs a serious update. The tub is extremely shallow and the bathroom sink drained very slowly. Living area seating was not very comfortable.
Verified Hotel Guest Wed, 29 November 2023
Liked: Location, Kudos to the breakfast room staff they made sure guest were good and the food was sufficient
Disliked: The unprofessional front desk staff, tattered, stained furniture, unclean musty smelling room, trash under pullout couch, stained mattresses , dirty environment .
April Wed, 25 October 2023
Good location and nice staff
Liked: The staff was very friendly and accommodating.
Disliked: The room was a bit small, but clean. My room was initially missing the luggage rack and waste basket but the staff was quick to remedy that. They stop serving breakfast at 9:00 a.m. which is too early in my opinion.