Residence Inn Irvine John Wayne Airport/orange County Guest Reviews
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|1.0 miles from Irvine centre|
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Arielle, San Diego, visiting Oak Canyon Park Tue, 16 August 2016
So when I arrived at the hotel at 11:30 at night, the lady at the front desk told me she did not have the specific room I had put a reservation in for. She was very kind and apologetic for the inconvenience - she then offered me another room with an upgrade of a jacuzzi. I was at the end of that night happy with my stay.
Liked: I got a free stay.
Disliked: A woman at the front desk was very rude.
Julie Tue, 13 November 2018
Very good. Close to UC...
Liked: Staff was accommodating and breakfast was excellent, parking is convenient
Disliked: Only thing the room carpet looks old and dirty
George Wed, 31 October 2018
I felt that I got...
Liked: The decor and size of the rooms felt luxurious. The staff was friendly and helpful.
Disliked: The eggs were boring.
Kalanui Thu, 18 October 2018
Liked: We enjoyed our stay. Area was perfect to Family and airport. Eating, shopping was just as easy to get to. The room was very clean as well as the bathrooms. We had a 2 bedroom suite and had everything we needed. The beds were perfect just put you right to sleep. Rooms were very cleaned. Service from the hotel was outstanding always with a smile. From having breakfast in the morning to passing the front desk, the staff always greeted you with a smile, hello. Stay was awesome!!!!! Your staff made that happen...?.. Many thanks for a great stay...?.
Disliked: Leave it alone!!!!
Robert Wed, 3 October 2018
Liked: Location was great. Kitchen was well equipped & TV options were robust. Breakfast was substantial with healthy choices. Staff was friendly.
Disliked: Carpet was stained and floor in room was tacky. Smelt like mildew. Needs updating.
James Wed, 3 October 2018
Kathy Wed, 26 September 2018
Short stay and all was...
Liked: Quick service when we asked for an extra blanket. It is updated and nice kitchen.
Disliked: First person to help us didn't seem to care about our situation. The eggs were watery. The tv situation in the room we had was not good. Three people, one tv. Doesn't work.
Verified Hotel Guest Mon, 24 September 2018
Liked: The room is spacious, clean and comfortable beds. Free parking/breakfast. Cleanliness is the key.
Disliked: This particular young lady the reception/front desk at time of my check-in(other employees are courteous and professional) needs to be re-trained to greet customer with smiles and attributes/manners consistent with this Hotel high rating.
Mary Tue, 18 September 2018
Liked: The staff in the breakfast area are always very helpful and friendly.
Sheryl Mon, 17 September 2018
Marlene Wed, 12 September 2018
Liked: The suite was awesome. Breakfast was great, as large variety to choose from. The evening snack was a bonus. The staff was very friendly, helpful and professional. Will recommend the suite to everyone. Can't wait to go back
Disliked: The sleeper couch made a bit of noise when turning