Residence Inn by Marriott Cincinnati Downtown/The Phelps Guest Reviews
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|0.6 miles from Cincinnati centre|
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Thomas Mon, 25 May 2020
Do not stay at this...
Liked: Over charger , paid for parking that was not mentioned. No room service.
Disliked: Over charged No room service No parking Was not mentioned Poor location
Edward Fri, 1 May 2020
Disliked: Lady in front desk
Drew Sun, 8 March 2020
Anonymous Fri, 7 February 2020
Stoled in the hotel
Liked: Location is near to downtown. So, you can do a lot of thing by walking
Disliked: I was stolen inside The Phelps this week. I had 700 USD in my wallet, and I kept it into the safe box during all time (Monday night up to Thrusday at check out). I left The Phelps to CVG Airport by Uber requested by a friend, so I did not open my wallet up to arrive in my destination (New York city). Arriving in New York last night, I decided to pay the taxi in cash. When I opened my wallet, I saw that my 700 USD was changed to 7 USD (one of 5 usd and two of 1 usd)!!! After contact the hotel, they said that it is not possible...For sure it is possible, I was stolen!
Anonymous Fri, 24 January 2020
Brittany Mon, 20 January 2020
Liked: We?ve stayed in Cincinnati many times and always a different hotel. From now on we will be staying here! The rooms are very spacious and the staff are so friendly! Def will be repeat customers!!!!!
Clarissa Mon, 9 December 2019
Disliked: I had to call twice to have someone come help with the temperature in the room (it was too hot). Even with help from the staff, the temperature did not go below 70 degrees and made it very difficult to sleep. If I were staying longer, I would have asked for a new room.
Santana Sun, 17 November 2019
My stay was wonderful.
Liked: I really like the view and this hotels location. The staff was very welcoming and helpful with resources. I really enjoyed my stay
Disliked: I did not like that guest have to pay for parking. This should be mention when booking a room. Out of town guest do not know that parking is not free downtown.
Alex Sun, 29 September 2019
Cassie Sat, 28 September 2019
Liked: The building is absolutely beautiful and is in a great location for getting around the city. My husband and I took and Uber everywhere and only spent $20 for the whole night and we used three of them. Our room was very clean and the staff were wonderful. We didn?t get a chance to experience the rooftop patio like we would have but we had fun out on the town for our first wedding anniversary; and this hotel was the perfect place to come back to for a restful night.