Residence Inn by Marriott Portsmouth Downtown Guest Reviews
Write a review
|0.6 miles from Portsmouth centre|
Write a review
Steven Sat, 8 August 2020
convenient and clean.
Liked: no breakfast as COVID prevented all dining. No credit was issued which should have happened.
Disliked: issue credit for breakfast for local restaurant as the hotel did not provide stated breakfasts
Karen Mon, 3 August 2020
Disliked: Steven, the general manager, was not friendly. He kept arguing with me over charges.
Anonymous Fri, 31 July 2020
Andrea Wed, 29 July 2020
Liked: Location was excellent
Disliked: Booking.com said there would be a hot breakfast the hotel gave us a bag in the morning with a really unhealthy selection, a packaged cheese danish with more preservatives than I can spell, oranges in sugar syrup, sweet instant oatmeal packets and OJ, enough processed sugar to put you in sugar shock! And we wonder why we have an obesity problem in the US. We would have booked directly with the hotel if we knew that the hot breakfast was not being offered. I missed out on my Marriott points, in the future I will book directly with Marriott hotels
Jen Wed, 29 July 2020
Our stay was amazing! Perfect...
Liked: We walked to dinner. The hotel was right in the middle of everything and the staff was great. The room was huge and we loved it.
Disliked: Our only disappointment was that breakfast was included in the price. Because of covid they had to do bagged breakfast, which would have been fine, but the breakfast was like a bag you'd get at a convenience store. I would rather have paid less money then get a bag of prepackaged danishes, oatmeal, and granola bar.
Katelin Tue, 28 July 2020
No place to park
Liked: Parking sucks!!! You should supply your guest with free parking!
Gerard Thu, 23 July 2020
Anonymous Wed, 22 July 2020
Ashley Mon, 20 July 2020
Perfect location - Wear a...
Liked: Perfect location, easy self-parking, room was comfortable and huge with a full kitchen. We had a back entrance near our room so we didn't have to pass through the lobby and could avoid all other visitors. Staff always had masks on and were very friendly.
Disliked: The bathroom door in our room didn't close. The door frame was so warped it didn't even come close to closing. And, the air conditioner (as simple as it was) kept shutting off in the night for some reason. Also, there were signs everywhere in the lobby about needing to wear a mask when you're in the hotel, but any time a group without masks when to the counter to check in, no one said anything to them. So they have the signs... but don't really care if people aren't wearing masks or not.
Jeremy Thu, 16 July 2020
I would stay here again...
Liked: The hotel was beautiful, room was clean and extremely comfortable with more then I expected for space and kitchen size