Residence Inn By Marriott Louisville Downtown Guest Reviews
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|1.1 miles from Louisville centre|
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Tammy, Georgetown Mon, 25 February 2013
We experienced a wonderful stay while being in town for a concert at the YUM Center. It was close to walk to the concert as well. The hotel was very clean, staff was very nice and the breakfast was very good. The only bad thing was rust dripping off the handrails entering the hot tub - although we did tell a housekeeper and they were going to wipe it down. They're even pet friendly! Great hotel and we would stay again.
Liked: Very nice hotel.
Disliked: Rust on handrails to hot tub.
Sandy C, Winchester, KY Mon, 21 November 2011
The hotel staff was very helpful. They had great security. The room was fabulous. I would book a stay there again.
Liked: Downtown, near attractions
Treanna Mon, 10 April 2017
Liked: Friendly service
Kim Wed, 5 April 2017
Liked: The breakfast was nice . Rooms clean
Bozena Tue, 7 March 2017
Liked: One staff person went over and beyond with regards to the uncomfortable sofa bed - she went out and bought a mattress pad and cover
Disliked: The pull out sofa was beyond uncomfortable. Should never be used nor should room be listed as being appropriate for more than 2 people as the sofa bed was horrendous! Even with the added mattress pad I could not sleep - springs digging into my body!
Elena Mon, 6 March 2017
Liked: The customer service is beyond excellent. My family arrived 3 hours before the check-in time. The receptionist was able to accommodate us right away. It was a great stay! We love Residence Inn.
Labrea Mon, 13 February 2017
Liked: The room was just right and big enough for the amount of people
Disliked: Kitchen refrigerator didn't work but staff helped us keep items cold with buckets of ice.
Anonymous Mon, 30 January 2017
Disliked: Didn't see any breakfast attendants checking on food, cleaning tables or removing garbage, both of which were overflowing. Hot tub was about 5 to 10 degrees too hot.
Stewart Tue, 20 December 2016
Liked: The front desk staff. I can not remember the name of the African American lady who worked days. She was the best. Absolutely made my stay there and I will definitely be returning.
Disliked: not really....
Anonymous Tue, 13 December 2016
Disliked: Pull out bed uncomfortable . Room very tight I'd bed pulled out.
Verified Hotel Guest Tue, 6 December 2016
Liked: The hotel was comfortable, clean, and conveniently located near the highway. Staff were kind and efficient. Breakfast was great!
Brittany Sat, 26 November 2016
Liked: I loved the facilities and atmosphere.
Disliked: The room temperature wasn't easy to regulate. It was either really hot or really cold