Residence Inn by Marriott Cincinnati Downtown/The Phelps Guest Reviews
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|0.6 miles from Cincinnati centre|
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Desiree Fri, 14 May 2021
This is my new go-to...
Liked: Beautiful hotel, lovely staff. We had a snafu with our room leftover from previous guests, and they were quick and apologetic to remedy the issue in a reasonable manner. Covid-19 procedures practiced. We cooked our own meals, but the breakfast area seemed exceptional.
Disliked: Everything was great!!
Alfred Sat, 8 May 2021
Chad Sat, 8 May 2021
Jean Mon, 26 April 2021
Disliked: Some staff were not serious about COVID protocols
Emily Sun, 25 April 2021
Good, clean and pet-friendly!
Liked: The grab and go breakfast
was good and more robust than we expected. The room was clean and the bed comfortable. Staff interactions weren?t many but they were friendly especially the housekeeping and desk staff.
Disliked: Linens, blankets for the sofa bed weren?t out even though we were booked for 3 people and obviously planning to use it. There wasn?t a pillow for the sofa bed but there were 4 on the main bed so we could obviously spare one. Salt and pepper in the kitchenette would be nice.
Troy Fri, 23 April 2021
Liked: Clean, great design and decor, good location, safe area, awesome roof top bar.
Disliked: No concerns
Hattie Wed, 21 April 2021
Staff was friendly and helpful....
Liked: Property was neat and clean, as was downtown area.
Disliked: No complaints!
Debbie Sat, 17 April 2021
Elisha Sun, 11 April 2021
We enjoyed our stay very...
Liked: The hot breakfast was great and the location was beautiful and convenient. Rooms were very clean and comfortable. The bar and restaurant had amazing food and super friendly and accommodating staff. We will definitely be staying again.
Disliked: We had to ask for extra towels and washcloths because there were not enough in the room for our family of 4.
Anonymous Tue, 6 April 2021
Disliked: Expensive valet parking. Not worth it! Park on the street much cheaper and easily available