Residence Inn by Marriott Charlotte City Center Guest Reviews
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Marie, Florence, visiting Spectrum Center Charlotte
Music was playing till 2:00 am - very loud. Had to pay for parking - $28.00 for 1 night.
Diana Tue, 24 June 2025
Good
Liked: Very good location for a short trip
Disliked: Very poor breakfast for the price that you paid. Self parking also expensive.
Peak Mon, 23 June 2025
Exceptional
Aaron Mon, 23 June 2025
Exceptional
Teon Sat, 21 June 2025
Exceptional
Sonya Fri, 20 June 2025
Good
Liked: The room was very spacious
Disliked: Breakfast was lacking
Louis Fri, 13 June 2025
Treated with no empathy, especially...
Liked: I booked a room and when I arrived due to a airline trip that was cancelled and rescheduled for the following day, I was told that your hotel had overbooked. Many other people were also victims of overbooking. The concierge graciously assisted me in trying to get a room in the vicinity but by 1:00 AM, all efforts were unsuccessful. I could not return to the airport until 4:00 AM when it reopened. I was allowed to sit in a chair near the front entrance for three hours when I could call an Uber and return to the airport. which had reopened. I am 75 years old and to have to experience such a situation was indeed extremely disturbing and challenging. I was extremely DISATISFIED, to say the least.
Disliked: OVERBOOKING. Thinking that I had a room reservation (confirmation in hand) and finding out that there were no accommodations.
Ritchie Mon, 2 June 2025
Exceptional
Pamela Mon, 2 June 2025
Exceptional
Solita Mon, 26 May 2025
Exceptional
John Mon, 19 May 2025
Very good
Liked: NIice rooms.Very clean.
Disliked: Everything spoilt by elevator system used by both hotels and various car parking.Not easy to navigate.Breakfast poor.