Renaissance by Marriott New York Times Square Hotel Guest Reviews
Write a review
Write a review
Gloria, Pleasant Valley, visiting Richard Rodgers Theatre
Liked: Great location; friendly and very helpful staff.
Disliked: Well, just a little one - .the black out curtain on the Broadway side needs to be wider - the lights on the Stock Exchange blared!
Hakeem Fri, 18 July 2025
It can be better given...
Liked: Location is great and the size of the rooms are great.
Disliked: I’d not rate it more than 3 stars. It is very expensive in comparison with quality and services. Also be aware that you have to take 2 elevators to get to your room and it is a challenging given they don’t operate all of them.
Royster Fri, 18 July 2025
Renaissance Time Square
Liked: That we had a room when we arrived.
Disliked: We did not know the hotel is under construction. We would have selected a different location had it been communicated. There is a water leak in our room we paid over 800 use a night for a room with a water leak. In hotel under renovations that did not have the 2 restraunts as advertised. We purchased yogurt from the hotel that had mold in it. This experience is one I will share Booking.com did not warn of conditions of hotel. False advertising is what was provided by Booking .com
Lenan Thu, 17 July 2025
Good
Akram Sat, 12 July 2025
Exceptional
Anonymous Tue, 8 July 2025
Exceptional
Anonymous Mon, 7 July 2025
Hotel was too expensive for...
Liked: Location
Disliked: Website showed a bar & restaurant but it was under renovation. It should say on the website.
Noeleen Sun, 6 July 2025
Excellent location with very helpful...
Liked: Very central location. The concierge Omar was so helpful and really pleasant to talk to. Excellent customer focus from all staff.
Disliked: The shop very pricey but you didn’t have to use it.
Peter Sun, 6 July 2025
Another very good stay but...
Liked: Great location, very comfortable beds, helpful staff
Disliked: 1 of the 3 lifts / elevators kept breaking down; never received the invoice by email
Mustufa Sat, 5 July 2025
Exceptional
Liked: Location. Big rooms. Clean rooms. Friendly staff.
Disliked: There was an elevator problem but was fixed later.
Feridun Sat, 5 July 2025
Superb
Liked: Location is good.
Disliked: When the door of other guests being closed all floor can hear and wake up.