Renaissance New York Chelsea Hotel Guest Reviews
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Gregory Wed, 2 July 2025
Superb
Cundaliii Wed, 2 July 2025
Very good
Cundaliii Wed, 2 July 2025
Very good
Brandy Tue, 1 July 2025
Cozy rooms. Friendly staff. Fast...
Liked: Cozy and good location. Nice amenities.
Disliked: Second time staying (6 nights so far) and 3rd time we've had fire alarms go off in middle of night.
Nicholas Mon, 30 June 2025
Nice place but too many...
Liked: Good location
Disliked: Room air conditioning wasn’t working and had to request a new room. Multiple fire alarms during our stay
L.a. Mon, 30 June 2025
I would not stay again
Liked: Perfect location, comp bottled water available in the lobby. The Egyptian gentleman(the bellman) and one of the front desk guy were very helpful and empathetic..Thank You
Disliked: I usually have good experiences, but this stay missed the mark. I called twice to confirm early check-in, was told I had it 100% as a Bonvoy member. I even said that if it wasn’t possible, I’d make other plans, but was reassured it was guaranteed. When I arrived, no rooms were ready and I had to wait 2 hours, which was really inconvenient since I had made plans. The front desk tried to be proactive, but I overheard one of them yelling to a bellman in the back, “What can I do? What do you want me to do about this?”, which didn’t feel very professional and made it more akward.. The room is small and also had a damp/ musty smell. On top of all that, we were woken up at 8am by a housekeeper knocking just to check if we were in the room...No, thank you.
Hernandez Thu, 26 June 2025
Exceptional
Joseph Wed, 25 June 2025
Superb
Lorenn Wed, 25 June 2025
Pleasant
Cotler Tue, 24 June 2025
Superb