Renaissance Denver Hotel & Conference Center

Overall good experience. Nice rooms and great location to the Mission Ballroom where we were seeing concerts. With the exception of one staff lady in the breakfast restaurant, everyone else there was great! I was surprised at checkout they didn't ask how our stay was, just told us we were all set. I would have pointed out all the great things and also mentioned the two small issues that could easily have been resolved. Would definitely stay again though. Would avoid the breakfast area and just eat at the bar area where the people were wonderful and I would probably not rely on the hotel fridge to not freeze our food solid next time!

Liked: Great food! Far exceeded my expectations. Rooms were updated and nice for the money.
Disliked: The fridge in the room froze solid and ruined an expensive Lobster Mac and Cheese the first night on medium setting. Second night froze solid and ruined our pizza on the lowest setting. I addressed with the staff but nothing was done to resolve that. Also the older woman at the breakfast restaurant was rude to us two days in a row after we told her we didn't want the buffet and wanted to order off the menu. Very odd, maybe she was having a bad day but that's no excuse. It's the hospitality industry. Treat people nice!

I filtered by parking included...

Liked: Buffett was bad.
Disliked: Cold

Very good

Liked: It has very clean, modern rooms, and shuttle service.
Disliked: The menu in the restaurant.Laundry machines.

Not worth it

Liked: Property was clean.
Disliked: Multiple things were broken in my room. Staff did not accommodate.

Comfortable and well staffed place...

Liked: Nice property excellent staff and good food at restaurant
Disliked: I didn’t fully realize it is far from downtown - definitely not a good place to stay if want to be close to downtown :)

Meh!

Liked: The staff was excellent.
Disliked: The bed & pillow left me stiff & sore. The lack of food and drink outside the event we were there for was disappointing.

Bad

Superb

Superb

Liked: It's always a nice clean place to stay. I stay once a month usually!!
Disliked: N/A

Good