Renaissance Dallas Hotel, Dallas

This was the best experience ever. Anything I requested was there immediately - the room service, wait staff, front door people - everyone was so very friendly and polite and made us feel special. Thank you so much. It was awesome!

Liked: The shower was powerful and the renovations were pretty.
Disliked: We did not enjoy dinner on site. The ambiance was beautiful but service was slow and food was bland.

Liked: They were very nice. Hospitality was beyond great. The hotel is high end so I felt like I was safe, and home. The view of the city was beautiful and the privacy wS in point. The restaurant and bar was even better. The food was so good. I will stay again
Disliked: There was urinie on my toilet as if housekeeping did it or someone who worked there ... a man. I had called about it and they cane to clean right away.

Disliked: Left my head phones in the room and no one would helped me. And everything was at or below average. Definitely expected better.

Disliked: The hotel is undergoing renovation, which is very noisy. We were not informed of this until we arrived. The rate was very high for a hotel where one couldn't take an afternoon nap.

Liked: The hotel in appearance was beautiful. The view from the room at night was beautiful as well.
Disliked: The fact we were not notified of the contruction was a huge inconvenience. We came down for a birthday for a friend and stayed out late so coming in at 6 just to have our sleep interrupted by extremely loud drills and noise was absolute mind blowing.

Liked: Staff is very friendly with smiles, makes you feel at home. I definitely will return! You have a valued customer for as long as I'm alive.
Disliked: The restaurant a bit disappointed on the menu. Not enough selection. I will not order from there again. Very disappointed. Your hamburgers are not even American . Not sure why you would add Lemon to a hamburger? Everything else is excellent.