Liked: Proximity to Ohio Theater.
Disliked: There wasn't a full length mirror or bath fan in bathroom; buffet breakfast was on the cold side.

Absolutely THE BEST hotel we have ever stayed in Columbus!

Would recommend. Close to everything.

Liked: Very nice hotel and very friendly staff.

Liked: The location was good, everything else was terrible.
Disliked: Everything about the hotel was terrible. We had a tiny room. The room was dirty when we got there and it was all around gross.

Liked: Updated rooms. Bed was very comfortable.

Liked: Hotel was in a prime location downtown. Very close to many dinner/bar options and downtown venues. Hotel staff was very friendly and fast, even at very busy times. Room was clean and modern.

Liked: Location Was the best thing about this hotel.
Disliked: We called room service in the morning for coffee and muffins. After 1 1/2 hours they still had not brought it to our room. we had to call back and cancel because by then it was almost check-out time.

Liked: The hotel decor was nicely renovated. The room was very modern.
Disliked: Room decor sacrificed some basic comforts like any comfortable seating besides one desk chair and asiding door that was shared between the closet and the bathroom (no way to get away from the light). The walls were paper thin, so noise was a problem.

Liked: staff was great and the rooms even better they met our needs and beyond

Disliked: Parking very expensive & wouldn't let me use a cart to unload exhibit items from my vehicle.

Liked: The valets were very friendly and also made sure your vehicle was taken care of. They seemed like they enjoyed their work. Always made sure to tip them well! The supervisor we worked with was also friendly when we expressed our concerns about our stay.
Disliked: That staff at this hotel is not friendly! The only people who seemed like they cared about the guest would be the valets. The front desk staff was not friendly. The door to the room was not very secure. Among other concerns during our stay. Not welcoming

Liked: Very nice location and decor.
Disliked: WE had to pay 50. more that we planned since it was NOT clear that you HAD to valet park. That is not how it is stated. It makes it sound like you CAN have valet if you want- not that if you don't- you will be on your own to find parking. Very upsetting!