Renaissance by Marriott New York Times Square Hotel Guest Reviews
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Write a review
Gloria, Pleasant Valley, visiting Richard Rodgers Theatre
Liked: Great location; friendly and very helpful staff.
Disliked: Well, just a little one - .the black out curtain on the Broadway side needs to be wider - the lights on the Stock Exchange blared!
Kim Wed, 2 July 2025
We did not feel valued...
Liked: The hotel was in walking distance of what we were going to in New York
Disliked: ServiceWe had a water leak the first night that allowed us to only have hot water. They did not fix it and we were given a new room. We were not moved until the next day. So those of us who had traveled all day could not take a shower before going to bed. We were promised that our first day would be compensated for and it was not.
Matthew Wed, 2 July 2025
Exceptional
Burçak Fri, 27 June 2025
Superb
Liked: The best housekeeping and reception staff we encountered during our 23-day trip in the USA! We stayed at 7–8 different hotels, but none had staff as attentive as this!
Disliked: Times Square is, of course, a great location in terms of metro access and walking distance to attractions, but it’s extremely crowded, and getting to the hotel through the crowd was a bit challenging for us.
Quanisha Thu, 26 June 2025
Exceptional
Anonymous Thu, 26 June 2025
Very poor
Robert Sun, 22 June 2025
Very good
Liked: Location, room great. Restaurant was closed
Disliked: Restaurant closed
Slayton Sat, 21 June 2025
Loved it! Will return
Liked: On Times Square, safety
Disliked: Elevators not working, weed smell upon entering and exiting the hotel
Jennifer Thu, 19 June 2025
Superb
Marcel Thu, 19 June 2025
Good
Flournoy Tue, 17 June 2025
Overall I enjoyed my stay...
Liked: Loved the location & views of Time Square from my room
Disliked: Restaurant was under construction.