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Regency Hotel Guest Reviews
Overall Average Score:
Disappointing (2.5 out of 5)
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Turvey Sat, 16 August 2025
Did not stay
Disliked: Hotel was nothing like the pictures advertised was run down dirty and unkept beds had not been changed found pubic hair in the sheets shower had no attachment to wall and was filthy complained and was offerd a different room witch turned out to be worse than the first then when complained about the other room that was pre booked my mother was offerd a new room witch turned out to be the room I had just been moved from
Alex Tue, 5 August 2025
Passable
Laudrum Fri, 1 August 2025
Superb
Michael Fri, 1 August 2025
Passable
Liked: Central location
Disliked: No milk in , shower panel didn't open correctly, no bath towels had to ask . Most of all security light shining in bedroom alnight couldn't sleep asked regarding this got we will look into it
Louise Thu, 31 July 2025
Was lovely quet stay
Liked: Was a decent size, easy to park easy to find
Anonymous Fri, 25 July 2025
Good
Wayneamoore Thu, 24 July 2025
Very good
Helen Fri, 18 July 2025
Disappointing
Liked: Room generally clean, sheets and bathroom etc
Disliked: Decor, bed & fittings are very tired. Shower head rail broken so difficult to shower, street very noisey with no double glazing. Room had a very bright light outside the window all night with no black out blinds. Bed very worn so sagged to the middle.
Andy Mon, 14 July 2025
Very disappointing
Liked: The location
Disliked: The place looks very run down and could do with a bit of TLC. The first room we were given was unbearably hot with no windows that could opened. We were then offered another room that was just as hot but had 2 windows that opened and an electric fan, which had see better days. We accepted that but were then offered a room at the back that was cooler but my wife and the receptionist got stuck in the room and couldn't open the door. The receptionist called her colleague who came and got them out eventually (note: there was no phone in the rooms). We went with the second option rather than getting stuck.The bed was very soft, a bit like sleeping on a trampoline and the bathroom had a hand held shower that didn't hang on the broken wall fixings and, guess what, there was no hot water. Thankfully we were only there for one night.The receptionist were very kind though.
Pam Mon, 7 July 2025
Ruined my family reunion
Liked: Run down when asked anything we were told manager had to be asked.no means of contacting any staff overnight. Only one drink in room. I asked for water to take meds.manager had to be asked,none arrived.so hot and run down and no breakfast available we were told to go in New Portuguese restaurant and ask. Very unpleasant atmosphere in the hotel as if something was being hidden
