A real let down after...

Liked: The location, facade and grounds were beautiful, staff were polite if a bit shy.
Disliked: The decor and interior was awful and dated and in need of refurbishment. Historic building felt tired rather than looked after. Bed was awful spring mattress which pinged every time you moved. Evening menu in 1744 restaurant forces you to pay for two courses. Breakfast choice average. Communal areas scruffy. Load pumping music from a wedding until 1 in the morning meant sleepless night on second night. Room service food was poor

Nice Hotel, shame about the...

Liked: The hotel building was impressive.
Disliked: The Check-in staff seemed completely unfamiliar with the concept of "welcome". They were off-hand and even argumentative when I asked if they has EV charging facilities. The check-in clerk assured me they did not, and was immediately contradicted by another staff member nearby. As it turned out the extension cable they connected and fed through a downstairs window did not have sufficient power to charge my vehicle! Nice try though.In the bedroom, the shower valve was passing so water ran all night, the bedside light would not switch off and so we had to sleep with it on and the hairdryer had been pinched by an earlier guest!

Passable

Liked: clean beds. the linen was very clean. bed felt very comfortable
Disliked: rooms were a bit tired. bathrooms not well ventilated leading to black mould in places

quite expensive, but a nice...

Liked: nice surroundings, good location, friendly staff.
Disliked: Dated, needs some attention, carpets painting.

Marketing pictures over stated the...

Liked: Staff were helpful, room was clean and comfortable. Breakfast was good.
Disliked: Public areas were not good and run down. Tables in the bar were sticky, furniture in a quiet lounge area on first floor were filthy. Bar was small for a hotel of this size and was very noisy due to wedding parties on both nights we stayed.

great facilities lovely accommodation staff...

Liked: staff are so helpful and accommodating
Disliked: noise from people if there is a big function outside rooms at night

Very good

Liked: Great pool and spa facilities. Very comfy bed. Quiet.
Disliked: Breakfast was disappointing. Only toast bread on offer, no rolls or other types of bread. Tinned tomatoes instead of fresh grilled. No Danish pastries, only croissants and pan au chocolat. Menu would benefit from more vegetarian options, including veggie sausages for breakfast.

Very good

one word: disappointing

Liked: Good location and great setting.
Disliked: Room had a very bad smell - issue with the drains in the bathroom. hotel was apparently fully booked so we couldn?t be moved.