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AustraliaRed Roof Inn PLUS San Antonio Downtown - Riverwalk Guest Reviews
Overall Average Score:
Good (3.55 out of 5)
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Maria, Reynosa, TA, visiting Sunken Garden Theater Wed, 21 October 2015
Liked: Pet friendly; near to downtown.
Disliked: Rooms are too noisy; the parking rate was so high and missing a fridge, microwave and a bigger coffee maker in EACH room.
Olivia, San Anonio Fri, 12 December 2014
Good location.
Liked: Yes.
Jerry, Houston Wed, 29 January 2014
The room was clean and very nice. Great location in my opinion, easy access to all the sights and locations.
Liked: Very satisfied.
Steven S, Graham, Texas Tue, 13 March 2012
Liked: Price, location, staff...all great!
Anonymous Tue, 20 April 2021
Good
Liked: The bed was comfortable and the water was hot.
Disliked: The toilet clogged.
Meghan Tue, 20 April 2021
Disappointing
Mac Mon, 19 April 2021
just OK. Not great. Excessive...
Liked: N/A
Disliked: ROOMS WERE NOT CLEABED DURING OUR THREE DAY STAY. HOW DOES NOT CKEANING TOONS OT BATHROOMS AND NOT TAKING OUT THE TRASH KEEP GUESTS SAFE FROM WHATEVER PROTOCOLS ? THAT MAKES NO SENSE.
Gustavo Mon, 19 April 2021
Great stay with convenient location
Liked: Very kind staff always willing to help you as a guest. The location is extremely convenient
Disliked: There is no public restroom at lobby and no restaurant
Carla Mon, 19 April 2021
Disappointing
Donald Mon, 19 April 2021
Exceptional
Liked: I like all things about this hotel it's a great location for downtown the staff is wonderful the housekeeping is excellent
Disliked: I liked all things about this hotel
Bianca Mon, 19 April 2021
Pleasant
Cristina Sun, 18 April 2021
Exceptional
Anonymous Sun, 18 April 2021
Pleasant
Trina Sat, 17 April 2021
ROACHES!
Liked: First night got in at 3am went to bed straight away. I was in town for a funeral. Went to the funeral in the morning and then came back to take a power nap and recharge and shower. When my fiancé and I woke up we found roaches all over the desk and floor. We left everything there and had to buy all new stuff. The front desk was very busy however I didn?t want to make a scene so I waited for the entire lobby to clear out and talk to the front desk worker. He worked with me and told me he has insecticide that would clear them right out. Followed that by asking how long I?d be out so he can do that to the room. Informed him I would not be returning and would like a refund for the night since I booked two nights. I did get offered the refund. But I would never stay again nor would I recommend this hotel.
