Vacation Village in the Berkshires

Very good

Good

Exceptional

Superb

Good

Exceptional

Exceptional

Liked: Everything

Exceptional

Looks good from far but...

Liked: The location is absolutely perfect. The facility is very clean and the pools are beautiful. The pricing was very affordable. I would like to stay here again in August but…
Disliked: On the first night someone was issued a key to my room, was told it was their room, so she and her dog walked in on my family and myself celebrating my son’s birthday. That freaked him out really bad. And after that they cancelled our room keys instead of hers so we came back from dinner locked out of our room. Then, after 4 attempts to reprogram the room keys issued, driving up and down from the check in, on the 5th time they gave me new room keys and we got back in. But after 3 hours of my family waiting in the hallway for me to get it sorted out. So we went to bed after that. Angry. But the second night was good.