Good

Incompetent management at this hotel....

Liked: location was good, close to major highways, shopping, restaurants.We also thoroughly enjoyed the opportunity to leave this hotel in the morning.
Disliked: Poor communication and planning, Manager lacked ability to adapt and control unruly tenants.Specifically: After reserving a room (2 queen beds) for my son and I many months ago, when we arrived the front desk manager informed me that i did not have a reservation and that "corporate" must've cancelled it 2 months ago, in order to make room for a large group of foreign exchange students that required all the 2 queen bed rooms. When i asked why wouldn't the hotel or booking.com notify me after cancelling, he shrugged his shoulders and stated that such a conversation is "between you and booking.com. Corporate does what they need to". We did end up getting a 1 bedroom suite with horrible foldaway bed, on a floor that was reserved for a redneck, senior-citizen group...we were the only room that was not part of that group. It was horrible as those tenants had doors open all night and despite the manager attempting to yell at them, they partied, yelled and banged on our door all night. Horrible management (Antonio) at this hotel.

Exceptional

Passable

Liked: The staff was very friendly and helpful. The location was perfect for what we needed. Room was adequate for what we needed. it was clean.
Disliked: the railing in the bathroom was loose. I wish there was a more substantial blanket or quilt. the breakfast was lacking.

Superb

Superb

Overall a good place to...

Liked: The front desk staff was welcoming and polite.
Disliked: The onsite restaurant was going through an ownership change. Although still open operator was rude on encounter so we never ate there. The room although clean in appearance, the carpet did not appear freshly vacuumed. I never saw housekeeping.

Exceptional

Liked: The breakfast was great, and the location was great, it was a great experience

Great, coming back tonight.

Liked: Room and staff, especially front desk check in man!!
Disliked: nothing