Ramada Plaza by Wyndham Hagerstown

Staff very friendly, nice location...

Disliked: Hotel appears to be a bit old. Could use some remodeling

Very good

Loved the quiet but hated...

Liked: Very quiet heating system. Very quiet for sleeping. Clean and safe place to stay. Nice hot water for shower.
Disliked: The bed was like laying on the sidewalk. Very hard and uncomfortable. Did not sleep well at all.

Our stay is always excellent

Liked: We always stay here. No other hotel is as good.

Very good

Sticky, dirty floors are not...

Liked: The hotel was close to amenities.
Disliked: The property felt very run down and some parts were very dirty. One elevator floor was covered in a sticky dark substance and the bathroom floor in our room was also sticky and cracked. A pet peeve of mine is lack of seating in a room. The pictures of the type of room I booked showed two armchairs. The room had been “upgraded” I guess with a chaise lounge, making it impossible for two people to both have comfortable seating. Our door was very difficult to open. I would not stay here again.

Very good

Liked: People were great. Location was easy to find. The rooms were clean.
Disliked: Unfortunally for us the tissues in the bathroom was empty, and the staff at the front desk couldn't locate a box of tissues for us. The breakfast was poor. No milk, no sugar free cereals (my wife is a diabetic). Selection could have had more, but the coffee was good.

Good from beginning to end

Liked: Excellent

Not worth the price

Liked: The location was nice and the staff were friendly
Disliked: The facility was extremely run down and outdated. The overwhelming smell of pool chemicals as soon as you walk in the door, the elevators were filthy and smelled bad. The 4th floor seems to be occupied by permanent residents which is very off-putting for a hotel. The room was old and the carpet and furniture was stained. Water stains on the ceilings in the bathroom and brewery outdated fixtures. Nothing like the photos online, if we would've been able to find a different room at the last minute we would not have stayed here.