Name: Ramada Encore Leicester
Address: 84-90 Charles Street, Leicester
Telephone: 0800 031 8416

Had everything I required - toiletries, towels and refreshments; very clean; worth more stars than given and reception very friendly and helpful.

Liked: Everything.
Disliked: Nothing.

Excellent hotel for visiting Morningside Arena. The room was clean but basic and excellent value for the money. The only issue was the noise from outside, which city centre on a Saturday night, should be expected and nothing the hotel can do about it. The Reception did move us to a quieter room without a problem but was still noisy.

Liked: The price for a city centre hotel on a Saturday night was excellent.
Disliked: Nothing that the hotel had control over.

Easy check in and check out. Lovely contemporary rooms, quiet rooms too - no noise from neighbouring rooms. Stylish bar/breakfast area downstairs; friendly staff.

Liked: Clean hotel in every area. Spotless rooms.
Disliked: None.

Average hotel, needs a refurbishment...

Liked: Location excellent for our needs
Disliked: Tired looking, some staff appeared disinterested, air con not working on what was quite a hot day. Executive room booked, apart from being larger and having a desk in it, don’t know what else was executive about it.

Was lovely until they robbed...

Liked: I liked the guy who made me free coffee
Disliked: That they scammed all my£100 deposit because of a tiny spillage on the duvet of Budweiser, i know for a fact that it does not cost thay much to wash a sheet or dispose of it, I feel robbed and scammed, I will never come here again