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Ramada Encore Leicester City Centre eee
Ramada Encore Leicester City Centre, 86-90 Charles Street, Leicester | Area: Leicester South
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4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (1470 Ratings)
0.5 miles from Leicester centre
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Hotel Description
A 5 minute walk from Leicester Train Station and the shopping and restaurants of the city center this hotel has free Wi-Fi throughout the property. There is a ground-floor bar and bistro restaurant and multi-story parking is available nearby. Rooms at Ramada Encore Leicester include a flat-screen TV facilities for making tea and coffee and a hairdryer. The stylish bathrooms all have a walk-in shower. The bistro restaurant and bar opens onto the sidewalk of Halford Street and has 2 TVs and a lounge area. Options include paninis pasta and steak served throughout the day. A range of peaceful parks can be reached in 15 minutes by foot and Leicester City Football Club is a 25 minute walk away. East Midlands Airport is 16 miles from Ramada Encore Leicester.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Special diet menus (on request)
` Daily maid service
` WiFi everywhere
` 24-hour security
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid-friendly buffet
` Street parking
` Parking garage
` On-site coffee shop
` Outdoor furniture
` On-site coffee house
` Breakfast options
` Key access
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Ramada Encore Leicester City Centre Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.5 out of 5)

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5

Exceptional - 5 out of 5

Sheldon, Doncaster, visiting Victoria Park Leicester Mon, 23 June 2014

Easy check in and check out. Lovely contemporary rooms, quiet rooms too - no noise from neighbouring rooms. Stylish bar/breakfast area downstairs; friendly staff.

Liked: Clean hotel in every area. Spotless rooms.
Disliked: None.

5

Exceptional - 5 out of 5

Alexander Thu, 6 August 2020

Comfortable bed

Liked: Bed was comfortable and the wetroom bathroom
Disliked: Nothing

5

Exceptional - 5 out of 5

Dhanvir Wed, 5 August 2020

Really enjoy the lounge space...

Liked: Lovely staff and very friendly. Felt really welcomed by the manager

3

Pleasant - 3 out of 5

Jackie Sat, 25 July 2020

No real issues except had...

0.5

Poor - 0.5 out of 5

Bushra Tue, 14 July 2020

Worst hotel experience of my...

Liked: The mattress was comfortable and the location was good
Disliked: All employees were rude and unwelcoming. Absolutely no smiles from any employee. Problems in our room included a blocked sink and broken lock on bathroom door which was making the door open, this was seen as minor issue by the front desk employee who I believe was a manager there. I then found an orange stain on the pillow, the cleaning staff came to change it but also had no social skills and did not smile and seemed to be angry to be doing their job. I requested a room change because the broken bathroom door was not something that could be overlooked, however this was fought against until the person at reception reluctantly agreed and cut the line abruptly. After changing rooms all we needed was an extra towel as there was only one in the double bedroom room, and we found a handbag behind the sofa which we called the front desk about to take out. That employee then told us to leave the hotel as ?our expectations were too high? even though I repeatedly told him that all I am asking is for someone to remove the handbag that was clearly forgotten by a previous person at the room and for one other towel. He considered this too much and as having high expectations. I could have mentioned the fact there was crumbs on the sofa and dust behind it, clearly showing the cleaners did not clean back there as they would have seen the handbag. He continually told us we could go elsewhere as he has no commitment to us and we booked through bookings.com and not him. After I had to try deescalate the situation as he had no intention of solving the issue for the customer. Lastly the milk for the tea was expired and clotted (health hazard) but after the altercations with the front desk employee I couldn?t bring myself to ask for new milk as he would probably say my expectations were too high. I payed 75 for one night at a supposed 3 star hotel. I wish i had just went to a cheaper 2 star hotel, at least their employees know how to treat customers.

5

Exceptional - 5 out of 5

Joel Fri, 10 July 2020

Exceptional

5

Exceptional - 5 out of 5

Anonymous Mon, 6 July 2020

Exceptional

5

Exceptional - 5 out of 5

Shaz Tue, 30 June 2020

Exceptional

5

Exceptional - 5 out of 5

Anonymous Thu, 25 June 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Dan Wed, 24 June 2020

Superb

5

Exceptional - 5 out of 5

Simranjit Mon, 22 June 2020

Exceptional

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Ramada Encore Leicester City Centre 86-90 Charles Street, Leicester